fix problems on Cloud Intelligence [iphone]

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Cloud Intelligence
Info:
company: 浙江猫精人工智能科技有限公司
: https://living.aliyun.com
Chat with our AI-based Cloud Intelligence Support
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UI issue

Widgets are broken

Fix: Remove the widget from your home screen and then re-add it. To do this, long-press on the widget, select 'Remove Widget', and then go to the... ⇲

Unintuitive interface

Fix: Take some time to explore the app and familiarize yourself with its layout. Often, spending a few minutes navigating can help you understand... ⇲

Widgets not displaying correctly

Fix: Try refreshing the widget by removing it and then re-adding it to your home screen. This can sometimes resolve display issues. OR Check f... ⇲
 
Network issue

Loses connection with devices frequently

Fix: Ensure that your iPhone and the connected devices are within a reasonable range of each other. If the connection is weak, try moving closer... ⇲

No option to reconnect offline devices

Fix: Check the app settings for any options related to device management. Some apps have a 'Reconnect' or 'Refresh' button that allows you to sea... ⇲

Frequent disconnections from app

Fix: Ensure that your iPhone's software is up to date by going to Settings > General > Software Update. Keeping your device updated can help impr... ⇲
 
Login issue

Multiple logins not supported

Fix: If you need to use multiple accounts, consider using different devices for each account, or use a web version of the service if available. T... ⇲
 
Support issue

No response from support

Fix: Look for community forums or user groups related to the app. Often, other users may have experienced similar issues and can provide solution... ⇲
 
Installation issue

Setup process can be error-prone

Fix: Follow the setup instructions step-by-step, and ensure that you have a stable internet connection during the process. If you encounter an er... ⇲
 
Updates issue

Firmware updates not automatic

Fix: Check the app settings for any options related to firmware updates. Some apps allow you to enable automatic updates for connected devices. I... ⇲
 
Settings issue

Inconsistent scheduling

Fix: Double-check the scheduling settings within the app to ensure that they are set correctly. Sometimes, a simple oversight can lead to inconsi... ⇲

Cumbersome instructions

Fix: Break down the instructions into smaller, manageable steps. Write down each step and check them off as you complete them to make the process... ⇲
 
Bugs issue

Devices reset unexpectedly

Fix: Check the power source of the devices to ensure they are receiving adequate power. If they are battery-operated, replace the batteries or re... ⇲

Time changes cause devices to be off

Fix: Ensure that your iPhone's time settings are set to 'Set Automatically' under Settings > General > Date & Time. This can help keep your devic... ⇲
 
Account issue

Loss of device settings after logout

Fix: Before logging out, check if there is an option to save or back up your device settings within the app. This can help prevent loss of settin... ⇲
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 what users are saying
Good experience
89.1%

Bad experience
7.5%

Neutral
3.5%

~ from our NLP analysis of 7,526 combined software ratings.

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 Private Data Cloud Intelligence collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Search History
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Usage Data
    • Diagnostics