fix problems on AFFCU [iphone]

—— Run into issues on AFFCU ? Get help pending when official support gets back to you!

AFFCU Mobile Banking

Info:

company: Atlantic Financial FCU

: https://www.affcu.org/feedback.htm

: www.affcu.org

Chat with our AI-based AFFCU Support

🛠️ Common AFFCU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Log-in issues

Fix: 1. Ensure that you are entering the correct username and password. Double-check for any typos or case sensitivity. 2. If you have forgotten... ⇲

AFFCU freezes during processing

Fix: 1. Close the app completely by swiping up from the bottom of the screen and swiping the app off the screen. Reopen the app to see if the iss... ⇲

Frequent re-logins required

Fix: 1. Check your app settings to see if there is an option to stay logged in or remember your credentials. Enable this feature if available. 2.... ⇲

Inability to log in after password change

Fix: 1. After changing your password, ensure that you are using the new password to log in. Double-check for any typos. 2. If you are still unabl... ⇲

UI issue

AFFCU icon disappears from phone

Fix: 1. Check if the app is hidden in the App Library. Swipe left on your home screen until you reach the App Library and search for the AFFCU Mo... ⇲

Support issue

Limited customer support hours

Fix: 1. Check the app for any FAQs or help sections that may provide answers to common issues. 2. Utilize online resources such as the bank's web... ⇲

Notifications issue

Cannot add alerts

Fix: 1. Ensure that you have the latest version of the app installed. Go to the App Store and check for updates. 2. Check your notification setti... ⇲

Settings issue

Touch ID reset issues

Fix: 1. Go to Settings > Touch ID & Passcode and ensure that Touch ID is enabled for the AFFCU Mobile Banking app. 2. If you have recently change... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

90.7%

Bad experience

7.0%

Neutral

2.3%

~ from our NLP analysis of 86 combined software ratings.

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Private Data AFFCU collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location