fix problems on Wickr Enterprise [iphone]

—— Run into issues on Wickr Enterprise? Get help pending when official support gets back to you!

Wickr Enterprise

Info:

company: Wickr, LLC

: http://support.wickr.com

: wickr.com

Chat with our AI-based Wickr Enterprise Support

🛠️ Common Wickr Enterprise Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot change alert sound

Fix: To change the alert sound in Wickr Enterprise, go to the app settings. Open the app, tap on the gear icon (Settings) in the top right corner... ⇲

Customer service and tech support are non-existent

Fix: While direct customer service may not be available, you can utilize the Wickr Enterprise help center or community forums for troubleshooting... ⇲

Account issue

Accounts routinely reset

Fix: If your account is resetting frequently, ensure that you are using a stable internet connection. Unstable connections can cause issues with... ⇲

Glitches issue

Password reset is glitchy

Fix: If you are having trouble with the password reset process, ensure that you are entering the correct email associated with your account. Chec... ⇲

Wickr Enterprise locks users out

Fix: If the app locks you out, try force-closing the app and reopening it. On iPhone, swipe up from the bottom of the screen and swipe the Wickr... ⇲

Security issue

Re-login verification unreliable

Fix: If the re-login verification is unreliable, ensure that your device's date and time settings are set to 'Automatic'. Incorrect date and time... ⇲

Customization issue

Dark mode overrides text color

Fix: If dark mode is causing text color issues, try switching to light mode temporarily. Go to Settings > Display & Brightness and select 'Light'... ⇲

Crashes issue

Wickr Enterprise crashes frequently

Fix: To reduce app crashes, try clearing the app's cache. Go to Settings > Wickr Enterprise and look for an option to clear cache or data. If thi... ⇲