fix problems on ICVNL [iphone]

—— Run into issues on ICVNL? Get help pending when official support gets back to you!

ICVNL

Info:

company: INSTITUTO DE CONTROL VEHICULAR

: https://icvnl.gob.mx/

: icvnl.gob.mx

Chat with our AI-based ICVNL Support

🛠️ Common ICVNL Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Login and password fields are obscured by the keyboard

Fix: When the keyboard appears, tap on the 'Login' or 'Password' field to bring it into focus. If the keyboard still obscures the fields, try rot... ⇲

QR code scanner does not work

Fix: Ensure that your device's camera is functioning properly by testing it in the default camera app. If the camera works, try restarting the IC... ⇲

UI issue

ICVNL interface is outdated

Fix: While you cannot change the app's design, you can customize your experience by rearranging any available settings or features to suit your p... ⇲

Inability to view digital license

Fix: Check if there is a specific section in the app dedicated to viewing your digital license. Sometimes, licenses may be stored in a different... ⇲

Banners obstruct registration fields

Fix: Try rotating your device to landscape mode, which may provide more screen space and allow you to see the registration fields without obstruc... ⇲

Zoom functionality for license is lacking

Fix: If the app does not support zooming, try taking a screenshot of the license and using your device's photo viewer to zoom in on the image for... ⇲

ICVNL is difficult to navigate

Fix: Take some time to familiarize yourself with the app's layout. Look for a tutorial or help section that may guide you through the main featur... ⇲

Poor user interface experience

Fix: While you cannot change the app's interface, you can adjust your settings to simplify your experience. Look for options to customize the lay... ⇲

Support issue

Slow customer service

Fix: To expedite responses, check the app for a FAQ or help section that may address your concerns without needing to contact customer service. T... ⇲

Registration issue

Registration process is tedious

Fix: To streamline the registration process, ensure you have all necessary information ready before starting, such as email, password, and any re... ⇲

Downloads issue

Cannot save license as PDF

Fix: Check if the app has a 'Share' or 'Export' feature that allows you to send your license to an email or another app that can save it as a PDF... ⇲

Features issue

Limited functionality

Fix: Explore the app thoroughly to ensure you are utilizing all available features. Sometimes, features may be hidden in menus or settings that a... ⇲

No option to include circulation cards

Fix: Check the app settings to see if there is an option to add or manage circulation cards. Sometimes, this feature may be hidden in a menu. O... ⇲

No support for Face ID or fingerprint login

Fix: While the app may not support biometric login, you can create a strong password and use a password manager to store it securely, making it e... ⇲

Crashes issue

ICVNL crashes or freezes

Fix: Try closing the app completely and restarting it. If the problem persists, restart your iPhone to clear any temporary issues that may be cau... ⇲

Payments issue

Payment issues with card

Fix: Double-check that your card information is entered correctly, including the card number, expiration date, and CVV. Ensure that your card is... ⇲

Network issue

Offline functionality is limited

Fix: Before going offline, ensure that you have downloaded any necessary information or documents within the app. Check the settings for any opti... ⇲

Bugs issue

Errors in validation without specification

Fix: When encountering validation errors, carefully review the information you entered to ensure it meets all requirements (e.g., format, length)... ⇲