fix problems on 财新-CaiXin [iphone]

​

—— Run into issues on 财新-CaiXin? Get help pending when official support gets back to you!

财新-CaiXin
Info:
company: Caixin Media Co., Ltd
: http://service.caixin.com/usermanage/guestbookadd
: www.caixin.com
Chat with our AI-based 财新-CaiXin Support
   Hello! How can I assist you?  

characters left:
 
Account issue

Cannot access content despite active subscription

Fix: 1. Ensure you are logged into the app with the same Apple ID used for the subscription. 2. Go to the app settings and check for any account... ⇲
 
Bugs issue

Repeated news articles

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, selecting the CaiXin app, and tapping 'Offload App'. 2. Reinstall... ⇲

Inaccurate reporting

Fix: 1. Cross-check information from the app with other reputable news sources to verify accuracy. 2. If you find inaccuracies, document them and... ⇲

Forced narratives

Fix: 1. Approach the content critically and seek alternative viewpoints from other news sources. 2. If you feel strongly about specific narrative... ⇲
 
Crashes issue

财新-CaiXin crashes on iOS 17.4.1

Fix: 1. Ensure that your iPhone is updated to the latest iOS version by going to Settings > General > Software Update. 2. If the app continues to... ⇲
 
Support issue

No way to report issues

Fix: 1. Look for a feedback or help option within the app settings. 2. If unavailable, consider using the app's social media channels to report i... ⇲
 
Updates issue

Lack of new content

Fix: 1. Check your app settings to ensure you have notifications enabled for new content updates. 2. Explore different sections of the app to fin... ⇲
 
Privacy issue

Disrespect for victims' privacy

Fix: 1. Review the app's privacy policy to understand how they handle sensitive information. 2. If you encounter specific articles that you belie... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
91.9%

Bad experience
6.8%

Neutral
1.4%

~ from our NLP analysis of 1,169 combined software ratings.

 Switch to these Alternatives:
FT中文网 - 财经新闻与评论
澎湃新闻-时政新闻资讯
财联社-上海报业集团主管主办
联合早报 Lianhe Zaobao
纽约时报
华尔街见闻国际版-财经金融基金证券期货债券汇率头条新闻资讯
南方周末-最可信赖的新闻
Caixin Global
凤凰新闻-热点头条新闻抢先看
21财经 - 掌握全球财经脉搏

 Private Data 财新-CaiXin collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Caixin Express Monthly: $10.49 Basic monthly access to Caixin Express
  2. Caixin Express Yearly: $99.99 Basic yearly access to Caixin Express
  3. Caixin Data Express Lite: $199.99 A yearly digital subscription
  4. 财新mini: $34.99 订阅后可享受财新mini一年权限
  5. Caixin Data Express Pro: $289.99 A yearly digital subscription
  6. 数据通Lite包月: $19.99 数据通Lite包月自动续订
  7. 周刊通: $53.99 订阅一年周刊通，可获得《财新周刊》独家内容
  8. 财新通季订阅: $22.49 订阅一个季度财新通服务，订阅后可获得为期一个季度的阅读权限
  9. 财新mini包月: $3.99 订阅后可享受财新mini一月权限
  10. 数据通Pro包月: $29.99 财新数据通Pro包月自动续订