fix problems on Filemail [iphone]

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—— Run into issues on Filemail? Get help pending when official support gets back to you!

Filemail – File Transfer App
Info:
company: Filemail.com
: https://www.filemail.com/apps/iphone-file-transfer-app
: www.filemail.com
Chat with our AI-based Filemail Support
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Slow issue

Slow upload and download speeds

Fix: Check your internet connection. Switch between Wi-Fi and cellular data to see if speeds improve. If using Wi-Fi, try moving closer to the ro... ⇲
 
Uploads issue

Limited free uploads per day

Fix: Consider using the app during off-peak hours when fewer users may be uploading files, potentially allowing for more uploads within the daily... ⇲

Batch upload limitations

Fix: Try uploading files in smaller batches. Instead of selecting all files at once, choose a few files at a time to see if that improves the upl... ⇲
 
Downloads issue

Inconsistent file download visibility

Fix: Ensure that you are checking the correct section of the app for downloaded files. Navigate to 'Downloads' or 'My Files' within the app to lo... ⇲

Requires multiple steps to access downloaded files

Fix: Create a shortcut to the downloaded files location on your home screen for quicker access. Use the 'Files' app to locate the downloaded file... ⇲
 
Login issue

Issues with email verification and login

Fix: Check your spam or junk email folder for the verification email. If you find it there, mark it as 'Not Spam' to ensure future emails go to y... ⇲
 
Network issue

Errors when accessing links

Fix: Ensure that the link is correctly formatted. Copy and paste the link into a web browser instead of clicking directly from the app to see if... ⇲
 
UI issue

No indicators for upload/download progress

Fix: Look for any settings within the app that may allow you to enable progress indicators. Sometimes, these features can be toggled on or off in... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.3%

Bad experience
7.4%

Neutral
2.4%

~ from our NLP analysis of 8,957 combined software ratings.

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 Private Data Filemail collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Filemail Pro: $12.99 Send unlimited and keep track of transfers