fix problems on CBT- [iphone]

—— Run into issues on CBT-? Get help pending when official support gets back to you!

CBT-Mobile Banking

Info:

company: Citizens Bank & Trust Co.

: https://www.citizensbankandtrust.com/about-us/contact-us

Chat with our AI-based CBT- Support

🛠️ Common CBT- Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

CBT- doesn't work at all

Fix: 1. Check for Updates: Go to the App Store, tap on your profile icon at the top right, and scroll down to see if there are updates available... ⇲

Bank app does not work on iPhone 11

Fix: 1. Compatibility Check: Ensure that your iPhone 11 is running the latest version of iOS. Go to Settings > General > Software Update to check... ⇲

UI issue

User unfriendly interface

Fix: 1. Familiarize with the Layout: Spend some time exploring the app. Take note of where key features are located. You can also check if there... ⇲

Bugs issue

Zelle functionality issues

Fix: 1. Check Zelle Setup: Ensure that you have properly set up Zelle within the CBT-Mobile Banking app. Go to the Zelle section and verify that... ⇲

Account issue

Account locks after incorrect password entry

Fix: 1. Wait for Unlock: If your account is locked, wait for a specified period (usually 15-30 minutes) before trying to log in again. 2. Use Pa... ⇲

Password reset fails

Fix: 1. Check Email/SMS: Ensure you are checking the correct email or phone number for the reset link. Sometimes, it may go to your spam/junk fol... ⇲