fix problems on RFCU [iphone]

—— Run into issues on RFCU ? Get help pending when official support gets back to you!

RFCU Mobile Banking

Info:

company: Rockland Federal Credit Union

: https://www.rfcu.com

: www.rfcu.com

Chat with our AI-based RFCU Support

🛠️ Common RFCU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Check photo capture issues

Fix: Ensure that you are in a well-lit area when capturing the check photo. Avoid shadows and glare on the check. Hold the phone steady and align... ⇲

Limited check deposit amount

Fix: Check the app's terms and conditions for the maximum deposit limits. If you frequently need to deposit larger amounts, consider visiting a p... ⇲

Payments issue

No memo section for bill pay drafts

Fix: Use the notes feature on your phone to jot down any important information related to the bill payment. You can refer to this note when neede... ⇲

Automatic bill pay scheduling conflicts

Fix: Review your scheduled payments in the app and ensure that there are no overlapping dates. Adjust the payment dates to avoid conflicts by sel... ⇲

Application errors during login

Fix: Double-check your login credentials to ensure they are entered correctly. If you have forgotten your password, use the 'Forgot Password' fea... ⇲

UI issue

Inability to add quick balance widget

Fix: Check if your device is running the latest version of iOS. If not, update your iOS by going to Settings > General > Software Update. After u... ⇲

Notifications issue

Notifications cannot be turned off

Fix: Go to Settings > Notifications > RFCU Mobile Banking and toggle off 'Allow Notifications' to stop all notifications from the app. OR If y... ⇲

Crashes issue

RFCU crashes after iOS update

Fix: Check for any updates to the RFCU Mobile Banking app in the App Store. Developers often release updates to fix compatibility issues with new... ⇲

Bugs issue

Lost information during pay info entry

Fix: Before entering payment information, ensure that you have a stable internet connection. If the connection drops, it may cause data loss. Con... ⇲

Syncing issue

E-statements unavailable for weeks

Fix: Check your account settings within the app to ensure that e-statements are enabled. If they are not, enable them to start receiving them.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.3%

Neutral

1.4%

Bad experience

1.3%

~ from our NLP analysis of 5,109 combined software ratings.

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Private Data RFCU collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data