—— Run into issues on Big Cedar Lodge? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if you have the latest version of the Big Cedar Lodge app installed. Go to the App Store, search for the app, and see if an update is... ⇲
Fix: Ensure you are using the correct email address or phone number associated with your reservation. Check your email for confirmation messages... ⇲
Fix: Clear the app's cache by going to your iPhone's Settings > General > iPhone Storage > Big Cedar Lodge > Offload App. This will remove the ap... ⇲
Fix: Close other apps running in the background to free up memory. Double-tap the home button (or swipe up from the bottom on newer iPhones) and... ⇲
Fix: Ensure that your phone's Bluetooth is turned on, as the Digital Key feature may rely on Bluetooth connectivity. Go to Settings > Bluetooth a... ⇲
Fix: Use the email confirmation you received when you made the reservation. This email typically contains a link or instructions on how to access... ⇲
Fix: Use the website for tasks that the app does not support. Bookmark the website on your mobile browser for easier access. OR Check if there... ⇲
Fix: If recycling options are not available in the app, consider using the website to check for any updates or announcements regarding recycling... ⇲
Fix: Explore the app for family-oriented activities or features. Sometimes, family-friendly options may be listed under different categories or s... ⇲
Fix: If you are currently staying at the lodge, contact the front desk to request a room change if noise is a significant issue. They may have qu... ⇲