fix problems on Kinfo [iphone]

—— Run into issues on Kinfo? Get help pending when official support gets back to you!

kinfo - Trading Journal

Info:

company: KINFO AB

: https://kinfo.com

: kinfo.com

Chat with our AI-based kinfo Support

🛠️ Common kinfo Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Syncing issues with brokerage accounts

Fix: 1. Check your internet connection to ensure it is stable. 2. Go to the app settings and verify that your brokerage account is properly linke... ⇲

Limited broker compatibility

Fix: 1. Visit the Kinfo website or app documentation to check the list of supported brokers. 2. If your broker is not listed, consider using a di... ⇲

Syncing issue

Inaccurate trade time syncing

Fix: 1. Check the time zone settings in both the Kinfo app and your brokerage account to ensure they match. 2. Manually adjust the trade times in... ⇲

Customization issue

Lack of social features

Fix: 1. Explore other trading journal apps that offer social features if this is a critical need for you. 2. Use external platforms like trading... ⇲

Frequent logouts

Fix: 1. Ensure that you are using the latest version of the app, as updates may fix logout issues. 2. Check your device settings to see if any ba... ⇲

Security issue

Unresponsive captcha

Fix: 1. Ensure that your internet connection is stable and try refreshing the captcha. 2. Clear the app cache or browser cache if you are using a... ⇲

Account issue

Inability to switch accounts

Fix: 1. Log out of the current account by going to the settings menu and selecting 'Log Out.' 2. After logging out, you should see an option to l... ⇲

Privacy issue

No profile visibility

Fix: 1. Review the app settings to see if there are options to enable profile visibility. 2. If no such options exist, consider using other platf... ⇲

Ads issue

Overwhelming spam from third parties

Fix: 1. Check your notification settings within the app and adjust them to limit third-party communications. 2. Unsubscribe from any promotional... ⇲

Registration issue

Account creation issues

Fix: 1. Ensure that you are entering all required information correctly and that your internet connection is stable. 2. Try clearing the app cach... ⇲