fix problems on Texell Digital Banking [iphone]

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—— Run into issues on Texell Digital Banking? Get help pending when official support gets back to you!

Texell Digital Banking
Info:
company: Texell Credit Union
: https://www.texell.org/
: www.texell.org
Chat with our AI-based Texell Digital Banking Support
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Account issue

cannot copy and paste account/routing numbers

Fix: Use the app's built-in sharing features, if available, to send account details to yourself via email or notes, where you can copy and paste... ⇲

important account details not listed

Fix: Check if there are settings within the app that allow you to customize which account details are displayed. Look for options under account s... ⇲

joint accounts have separate member numbers

Fix: Check if the app allows you to link joint accounts under a single profile. This may simplify access and management of joint accounts. OR... ⇲

lost saved member account numbers

Fix: Check if the app has a recovery option for saved account numbers. This may be found in the settings or account management section. OR Kee... ⇲

difficult to verify accounts before submitting transfers

Fix: Before submitting a transfer, double-check the account details displayed on the confirmation screen to ensure accuracy. OR Consider using... ⇲

no access to bill pay for joint accounts

Fix: Check if there are settings within the app that allow you to enable bill pay for joint accounts. This may be found in the account management... ⇲
 
Loading issue

Texell Digital Banking fails to load

Fix: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if the app loads properly on one of them.... ⇲
 
Bugs issue

transfer feature does not work

Fix: Check for any app updates that may address bugs related to the transfer feature. Update the app through the App Store if necessary. OR Tr... ⇲

Texell Digital Banking reroutes to App Store unnecessarily

Fix: Check for any app updates that may fix this issue. Go to the App Store and see if an update is available for Texell Digital Banking. OR C... ⇲
 
UI issue

too many clicks to access features

Fix: Familiarize yourself with the app's layout and create a mental map of where features are located to reduce the number of clicks needed to ac... ⇲

difficult to navigate

Fix: Take a few minutes to explore the app's navigation options. Look for a help section or user guide that may provide tips on navigating the ap... ⇲

deletion of graph tab

Fix: Check if the graph feature has been moved to a different section of the app. Explore all tabs to see if it is still accessible. OR If the... ⇲

next due dates not easily visible

Fix: Look for a calendar or reminders feature within the app that may help you track due dates more effectively. OR Set up personal reminders... ⇲

old app was more user-friendly

Fix: Take note of the features you found user-friendly in the old app and see if there are similar functionalities in the new app that can be uti... ⇲

new app lacks intuitive design

Fix: Spend some time exploring the app to become more familiar with its layout. Look for any tutorials or guides that may help you understand the... ⇲

features hidden behind multiple pages

Fix: Explore the app thoroughly to find all features. Sometimes, features may be grouped together under specific categories or tabs. OR Consid... ⇲

Texell Digital Banking is not modernized

Fix: Check for any updates that may improve the app's design and functionality. Keeping the app updated can enhance your experience. OR If the... ⇲
 
Compatibility issue

Texell Digital Banking needs higher iOS version

Fix: Check your iPhone's software version by going to Settings > General > About. If your iOS is outdated, consider updating it to the latest ver... ⇲
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 what users are saying
Good experience
93.3%

Bad experience
4.7%

Neutral
2.0%

~ from our NLP analysis of 2,797 combined software ratings.

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 Private Data Texell Digital Banking collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location