fix problems on Preventive Plan [iphone]

—— Run into issues on Preventive Plan? Get help pending when official support gets back to you!

Preventive Plan

Info:

company: U.S. Preventive Medicine

: https://www.uspm.com/the-preventive-plan-app/#app_contact

: www.uspm.com

Chat with our AI-based Preventive Plan Support

🛠️ Common Preventive Plan Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Issues signing on

Fix: 1. Ensure you have a stable internet connection. Check your Wi-Fi or cellular data settings. 2. Restart the app by closing it completely an... ⇲

Incorrect password recognition

Fix: 1. Double-check that you are entering the correct password. Ensure that Caps Lock is not on and that you are using the correct case. 2. If... ⇲

Fingerprint not recognized

Fix: 1. Ensure that your fingerprint is registered correctly. Go to Settings > Touch ID & Passcode, and check if your fingerprint is listed. If n... ⇲

Bugs issue

Step counting inaccuracies

Fix: 1. Ensure that the app has permission to access your motion and fitness activity. Go to Settings > Privacy > Motion & Fitness and toggle on... ⇲

Syncing issue

Preventive Plan does not sync with Fitbit

Fix: 1. Ensure that both the Preventive Plan app and the Fitbit app are updated to their latest versions. 2. Check your Bluetooth settings to en... ⇲

Loading issue

Chat feature loading delays

Fix: 1. Check your internet connection to ensure it is stable. Switch between Wi-Fi and cellular data to see if the issue persists. 2. Close oth... ⇲

Customization issue

Room for improvements in app functionality

Fix: 1. Explore the app settings to customize features according to your preferences. This may enhance your experience. 2. Regularly check for u... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

72.7%

Bad experience

18.2%

Neutral

9.1%

~ from our NLP analysis of 11 combined software ratings.

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Private Data Preventive Plan collects from your iPhone

Data Not Collected: The developer does not collect any data from this app.