fix problems on Eternl [iphone]

—— Run into issues on Eternl ? Get help pending when official support gets back to you!

Eternl by Tastenkunst

Info:

company: Tastenkunst GmbH

: https://eternl.io

Chat with our AI-based Eternl Support

🛠️ Common Eternl Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Eternl freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Eternl app of... ⇲

slow loading times

Fix: 1. Clear the app cache by going to Settings > General > iPhone Storage > Eternl and selecting 'Offload App'. This will remove the app but ke... ⇲

Downloads issue

limited offline functionality

Fix: 1. Check if the app has an option to download content for offline viewing. Look for a download button or option in the settings or content m... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version through the App Store, as updates often include stability improvements. 2. Restart your iPhone to cl... ⇲

Support issue

poor customer support

Fix: 1. Look for a help or FAQ section within the app or on the developer's website. This may provide answers to common issues. 2. Utilize commun... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check your notification settings by going to Settings > Notifications > Eternl. Ensure that notifications are enabled and set to your pre... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's compatibility requirements in the App Store. Ensure your device meets the minimum requirements for the app. 2. If your de... ⇲

UI issue

cluttered user interface

Fix: 1. Familiarize yourself with the app's layout by exploring the menus and options. This can help you navigate more efficiently. 2. Check if t... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Use any available t... ⇲

Battery issue

high battery consumption

Fix: 1. Check for battery usage by going to Settings > Battery. Identify if Eternl is consuming an unusually high amount of battery. 2. Reduce th... ⇲