fix problems on TT Wallet [iphone]

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—— Run into issues on TT Wallet? Get help pending when official support gets back to you!

TT Wallet
Info:
company: Thunder Token Ltd.
: https://help.thundercore.com/hc/en-us/articles/900006700223-TT-Wallet
: www.thundercore.com
Chat with our AI-based TT Wallet Support
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Payments issue

Unable to send out BNB due to minimum requirement

Fix: 1. Check the minimum withdrawal amount for BNB in the app's FAQ or help section. 2. If your balance is below this amount, consider accumulat... ⇲
 
Account issue

Coins missing after app logout

Fix: 1. Ensure you are logging back into the same account you used previously. 2. Check if the coins are visible in the 'Wallet' or 'Assets' sect... ⇲
 
Login issue

Login issues after app update

Fix: 1. Ensure that you are using the correct login credentials. 2. If you have forgotten your password, use the 'Forgot Password' feature to res... ⇲
 
Compatibility issue

Home feature not working in iOS version

Fix: 1. Close the app completely and reopen it to see if the home feature functions correctly. 2. Check for any available updates for the app in... ⇲

TT Wallet version mismatch between Android and iOS

Fix: 1. Check the App Store for the latest version of TT Wallet and ensure you are on the same version as your Android device. 2. If there is a v... ⇲

Inconsistent performance across platforms

Fix: 1. Ensure that both your iOS and Android devices are running the latest version of the app. 2. Check your internet connection on both device... ⇲
 
Features issue

No earn option available

Fix: 1. Navigate to the 'Earn' or 'Rewards' section of the app to see if it is hidden or not displayed prominently. 2. Ensure that your account i... ⇲
 
Bugs issue

TT Wallet does not mine rewards as promised

Fix: 1. Check the app settings to ensure that the mining feature is enabled. 2. Ensure that you have met any requirements for mining rewards, suc... ⇲
 
UI issue

Features tab needs fixing

Fix: 1. Close the app and reopen it to see if the features tab loads correctly. 2. Check for any updates in the App Store that may address bugs i... ⇲
 
Updates issue

TT Wallet not updated to latest version

Fix: 1. Open the App Store and search for TT Wallet. 2. If an update is available, tap 'Update' to install the latest version. 3. If the app is a... ⇲
 
Customization issue

Dark mode not available

Fix: 1. Check the app settings to see if there is an option to enable dark mode. 2. If not available, check your iPhone's display settings by goi... ⇲
 
Freezing issue

TT Wallet freezes or crashes

Fix: 1. Close the app completely and reopen it. 2. Ensure your iPhone is updated to the latest iOS version. 3. Check for any updates for the TT W... ⇲
 
Support issue

No clear walkthrough for features

Fix: 1. Explore the app's help or FAQ section for any available guides or tutorials. 2. If no walkthrough is available, consider searching online... ⇲
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 what users are saying
Good experience
62.0%

Bad experience
30.0%

Neutral
8.0%

~ from our NLP analysis of 50 combined software ratings.

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 Private Data TT Wallet collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics