fix problems on BigONE [iphone]

—— Run into issues on BigONE? Get help pending when official support gets back to you!

BigONE

Info:

company: BigONE Investment Corporation

: http://bigone.zendesk.com/hc/requests/new

: www.bigone.com

Chat with our AI-based BigONE Support

🛠️ Common BigONE Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Verification process can lead to account closure

Fix: Ensure that all information provided during the verification process is accurate and matches your identification documents. Double-check you... ⇲

Withdrawal issues after account verification

Fix: After verification, ensure that you have completed all necessary steps to enable withdrawals, such as setting up two-factor authentication (... ⇲

Bugs issue

Price manipulation during trades

Fix: To mitigate the risk of price manipulation, consider using limit orders instead of market orders. This allows you to set a specific price at... ⇲

Compatibility issue

Limited coin availability compared to competitors

Fix: If you are looking for specific coins that are not available on BigONE, consider using a multi-exchange strategy. You can trade on BigONE fo... ⇲

Support issue

Inconsistent customer support responses

Fix: When contacting customer support, provide as much detail as possible about your issue, including screenshots and transaction IDs. This can h... ⇲

Slow issue

Slow image verification process

Fix: Ensure that the images you upload for verification are clear and meet the specified requirements (e.g., resolution, lighting). Use a well-li... ⇲

UI issue

BigONE may not display full deposit amounts

Fix: Check the transaction history within the app to confirm that your deposit has been processed. Sometimes, deposits may take time to reflect d... ⇲

User interface improvements needed

Fix: Familiarize yourself with the app’s layout and features. Sometimes, taking time to explore the app can help you find functionalities that ma... ⇲

Security issue

Scam allegations from users

Fix: Research and read reviews from multiple sources to get a balanced view of BigONE. Look for verified user experiences and consider joining co... ⇲

Payments issue