fix problems on Destinia.com [iphone]

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—— Run into issues on Destinia.com? Get help pending when official support gets back to you!

Destinia.com
Info:
company: Destinia SL
: http://destinia.co.uk
Chat with our AI-based Destinia.com Support
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Loading issue

Destinia.com not opening

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the screen. T... ⇲
 
Bugs issue

Destinia.com not working properly

Fix: Clear the app's cache by going to Settings > General > iPhone Storage, find the Destinia app, and select 'Offload App'. This will free up sp... ⇲
 
Search issue

Cannot enter flight destination

Fix: Ensure that your device's keyboard is functioning properly. Try switching to a different keyboard or resetting your keyboard settings in Set... ⇲
 
UI issue

Destinia.com just loads the website

Fix: Check your internet connection. Switch between Wi-Fi and mobile data to see if the app loads properly on a different network. OR Clear th... ⇲

User interface not friendly

Fix: Familiarize yourself with the app by exploring its features and layout. Sometimes, spending a little time can help you navigate better. OR... ⇲
 
Crashes issue

Closes unexpectedly

Fix: Ensure your device has enough storage space. Go to Settings > General > iPhone Storage and delete unnecessary apps or files if storage is lo... ⇲
 
Payments issue

Cancellation issues with refunds

Fix: Review the cancellation policy within the app or on the website to understand the terms. Make sure you follow the correct procedure for canc... ⇲
 
Account issue

User account setup not available

Fix: Try accessing the account setup feature from a different device or through the website instead of the app to see if the issue persists. OR... ⇲
 
Slow issue

Searching takes too long

Fix: Try narrowing down your search criteria (e.g., specific dates, fewer destinations) to speed up the search process. OR Ensure your interne... ⇲
 
Customization issue

No option for first or business class

Fix: Check if the app has a filter or settings option that allows you to select different classes. This may be located in the search settings.... ⇲
 
Updates issue

Price changes at booking

Fix: Be aware that prices can fluctuate based on demand and availability. Try to book as soon as you find a price you are comfortable with. OR... ⇲
 
Notifications issue

Lacks flight notifications

Fix: Check the app settings to see if there is an option to enable notifications for flight updates and ensure notifications are allowed in your... ⇲
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 what users are saying
Good experience
85.1%

Bad experience
12.6%

Neutral
2.3%

~ from our NLP analysis of 175 combined software ratings.

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 Private Data Destinia.com collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics