fix problems on Musixmatch Pro [iphone]

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—— Run into issues on Musixmatch Pro ? Get help pending when official support gets back to you!

Musixmatch Pro for Artists
Info:
company: musiXmatch srl
: https://support.musixmatch.com
: about.musixmatch.com
Chat with our AI-based Musixmatch Pro Support
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Uploads issue

Lyrics upload fails frequently

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa. A weak connection ca... ⇲
 
Syncing issue

Syncing lyrics is cumbersome

Fix: Make sure you are following the correct steps for syncing lyrics. Open the song in the app, select the 'Sync' option, and follow the prompts... ⇲

Inability to sync lyrics on the Pro website

Fix: Ensure you are logged into the same account on both the app and the website. This is crucial for syncing data between platforms. OR Try c... ⇲
 
Bugs issue

Editing artist profile is non-functional

Fix: Log out of the app and log back in to refresh your session. Then, navigate to your artist profile and try editing it again. Sometimes, a sim... ⇲

Frequent bugs and glitches

Fix: Regularly check for app updates in the App Store, as developers often release patches to fix bugs. Keeping the app updated can minimize glit... ⇲
 
Updates issue

Long wait times for updates

Fix: Check the app's settings for any manual update options. If available, manually check for updates instead of waiting for automatic updates. T... ⇲
 
Account issue

Inconsistent account linking across devices

Fix: Ensure that you are using the same login credentials on all devices. If you have multiple accounts, this can cause confusion. Log out of all... ⇲

Subscription cancellation process is confusing

Fix: To cancel your subscription, go to your iPhone's Settings > [Your Name] > Subscriptions. Find Musixmatch Pro and select 'Cancel Subscription... ⇲

Inability to access features without a subscription

Fix: Review the features available in the free version versus the subscription. If you find that you need a specific feature, consider subscribin... ⇲
 
Support issue

Technical support is unresponsive

Fix: Check the app's FAQ or help section for common issues and solutions. Many times, users can find answers to their problems without needing to... ⇲
 
Compatibility issue

Musixmatch Pro does not integrate well with streaming services

Fix: Check the app settings to ensure that all integrations are properly set up. Sometimes, toggling the integration settings off and then back o... ⇲

Musixmatch Pro does not support latest iOS updates

Fix: Check the App Store for updates to Musixmatch Pro. If the app is not yet compatible with the latest iOS, consider downgrading your iOS versi... ⇲
 
Features issue

Limited functionality in the app

Fix: Familiarize yourself with the app's features by exploring the help section or user guide. Sometimes, users may not be aware of all available... ⇲
 
UI issue

Poor user interface design

Fix: Take time to explore the app's settings to customize your experience. Sometimes, adjusting settings can improve usability. OR Consider pr... ⇲
 
Login issue

No clear error messages for login issues

Fix: Double-check your login credentials for accuracy. Ensure that your email and password are entered correctly, including case sensitivity. O... ⇲
 
Screen issue

Account settings screen is unresponsive

Fix: Force close the app and restart it. This can often resolve temporary unresponsiveness in the app. OR If the issue persists, try uninstall... ⇲
 
Links issue

Invalid Spotify link error

Fix: Double-check the Spotify link for accuracy. Ensure that it is a valid link and that you are logged into your Spotify account on the same dev... ⇲
 
Glitches issue

Quizzes for verification frequently glitch

Fix: If quizzes are glitching, try refreshing the app or restarting your device. This can help clear temporary issues. OR If the problem conti... ⇲
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 what users are saying
Bad experience
78.4%

Good experience
15.7%

Neutral
5.9%

~ from our NLP analysis of 51 combined software ratings.

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Songstats: Music Analytics

 Private Data Musixmatch Pro collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Usage Data
    • Diagnostics