fix problems on Pillphill [iphone]

—— Run into issues on Pillphill? Get help pending when official support gets back to you!

pillphill - pill counter

Info:

company: 1mpressions Inc.

: https://pillphill.com/support

: pillphill.com

Chat with our AI-based pillphill Support

🛠️ Common pillphill Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Inaccurate counting

Fix: Ensure that the lighting in the area where you are counting pills is bright and even. Avoid harsh shadows and direct sunlight, as these can... ⇲

Obscured edges by blue box marker

Fix: Adjust the camera angle or distance from the pills to ensure that the entire pill is within the frame and not partially obscured by the blue... ⇲

Bugs issue

Confuses shadows with tablets

Fix: To minimize confusion between shadows and pills, ensure that the area is well-lit and free from any objects that could cast shadows on the p... ⇲

Registers false positives

Fix: Review the settings of the app to see if there are any options to adjust sensitivity or recognition parameters. Lowering the sensitivity may... ⇲

Unreliable for serious counts

Fix: For serious counts, consider using the app in conjunction with manual counting. Use the app to get an initial estimate, then verify the coun... ⇲

Frequent corrections needed

Fix: To reduce the need for frequent corrections, ensure that the pills are arranged neatly and clearly visible in the frame. Avoid overlapping p... ⇲

Payments issue

Requires payment for service

Fix: If you are looking to avoid payment, consider using the app's free features to their fullest extent. Plan your pill counting sessions to max... ⇲

Limited free counts per day

Fix: Plan your pill counting sessions strategically to make the most of the limited free counts. Group your counting tasks together to use the fr... ⇲