fix problems on SockSB [iphone]

—— Run into issues on SockSB? Get help pending when official support gets back to you!

SockSB

Info:

company: Shenzhen YRXC Network Technology Inc.

: http://www.socksb.com/contact.html

Chat with our AI-based SockSB Support

🛠️ Common SockSB Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

SockSB freezes while watching stream

Fix: 1. Restart the App: Close the SockSB app completely by swiping it away from the app switcher. Then, reopen the app and try streaming again.... ⇲

slow connection speeds

Fix: 1. Test Your Internet Speed: Use a speed test app or website to check your current internet speed. If it’s significantly lower than what you... ⇲

Network issue

limited server locations

Fix: 1. Use a Different VPN Protocol: In the app settings, try switching to a different VPN protocol (like OpenVPN, IKEv2, etc.) if available. So... ⇲

frequent disconnections

Fix: 1. Change Server Location: Try connecting to a different server location within the app. Sometimes, specific servers may be overloaded or ex... ⇲

Installation issue

difficult setup process

Fix: 1. Follow Step-by-Step Guides: Look for official setup guides or tutorials on the SockSB website or YouTube. These resources often provide v... ⇲

Performance issue

inconsistent performance

Fix: 1. Test Different Servers: If performance varies, try connecting to different servers to see if some provide a more stable experience than o... ⇲

Payments issue

high subscription cost

Fix: 1. Look for Promotions: Check the SockSB website or app for any ongoing promotions or discounts. Sometimes, they offer seasonal sales or ref... ⇲

Support issue

poor customer support

Fix: 1. Use In-App Support Features: Check if the app has a built-in support feature, such as live chat or a ticketing system. This can sometimes... ⇲