fix problems on Secure VPN [iphone]

—— Run into issues on Secure VPN? Get help pending when official support gets back to you!

Secure VPN - Safer & VPN Proxy

Info:

company: BLUE SKY US LIMITED

: https://www.securevpn.mobi

Chat with our AI-based Secure VPN Support

🛠️ Common Secure VPN Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Shuts off when not using

Fix: Check the app settings to see if there is an option for 'Keep Alive' or 'Stay Connected'. If available, enable this feature to prevent the a... ⇲

Connection appears to be slow

Fix: Try switching to a different server location within the app. Some servers may be less congested than others, which can improve connection sp... ⇲

Network issue

Connections time out

Fix: Restart the app and try reconnecting. Sometimes, a simple restart can resolve temporary connectivity issues. OR If the problem persists,... ⇲

Useless app after multiple connection attempts

Fix: Uninstall and reinstall the app. This can clear any corrupted data that may be causing connection issues. OR Try using the app during off... ⇲

Ads issue

Cannot connect after watching an ad

Fix: Close the app completely and reopen it. This can sometimes reset the connection process after an ad has been viewed. OR Clear the app's c... ⇲

Limited daily usage without ads

Fix: Plan your usage to maximize the limited daily allowance. Use the VPN during the most critical times to ensure you get the most out of the fr... ⇲

Account issue

Logs out of accounts

Fix: Check if the app has permission to run in the background. Go to Settings > Secure VPN > Background App Refresh and ensure it is enabled. O... ⇲

Payments issue

Requires payment for full functionality

Fix: Explore the app's free features and see if they meet your needs. If not, consider looking for alternative VPN apps that offer more robust fr... ⇲

Support issue

Customer support is unresponsive

Fix: Check the app's FAQ or help section for common issues and solutions that may address your concerns without needing direct support. OR Loo... ⇲

Freezing issue

Secure VPN freezes while trying to connect

Fix: Force close the app by swiping it away in the app switcher and then reopen it. This can help reset the app's state and resolve freezing issu... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

85.3%

Bad experience

9.2%

Neutral

5.4%

~ from our NLP analysis of 20,217 combined software ratings.

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Private Data Secure VPN collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

VIP Service for 1 week: $6.99 VIP for 1 week with 3-day free trail
Monthly VPN Subscription: $12.99 Unlimited access to best secure VPN servers.
Weekly VPN Subscription: $6.99 Weekly VIP with 7 day free trail
VIP Service for 1 year: $69.99 VIP for 1 year with 3-day free trail
1-month VIP for new user: $9.99 1 month VIP for new user discount (20% OFF)
Monthly VPN Subscription: $12.99 Monthly VIP with 7 day free trail
Yearly VPN Subscription: $69.99 Yearly VIP with 7 day free trail
1-year VIP for new user: $59.99 1 year VIP for new user discount (20% OFF)
1-week VIP for new user: $5.99 1 week VIP for new user discount (20% OFF)