fix problems on Billconch [iphone]

—— Run into issues on Billconch? Get help pending when official support gets back to you!

Billconch

Info:

company: Shenzhen YiLuo Technology. Co.Ltd

: https://www.billconch.com

Chat with our AI-based Billconch Support

🛠️ Common Billconch Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Billconch requires manual connection to safe each time

Fix: Ensure that the Bluetooth settings on your iPhone are set to 'Always Allow' for the Billconch app. Go to Settings > Privacy > Bluetooth and... ⇲

Bluetooth connection is weak and unreliable

Fix: Make sure that your iPhone is within a reasonable distance from the safe. Bluetooth typically works best within 30 feet. Remove any physical... ⇲

Security issue

Billconch does not require a password for unlocking

Fix: Check the app settings to see if there is an option to enable a password or PIN for unlocking the safe. If available, enable this feature to... ⇲

Repeated prompts for admin password

Fix: Check if there is an option in the app settings to adjust the frequency of password prompts. If available, set it to a less frequent option.... ⇲

Fingerprint sensor is unreliable

Fix: Ensure that your fingers are clean and dry when using the fingerprint sensor. Dirt or moisture can affect its performance. OR Re-register... ⇲

No remote locking feature

Fix: Check the app settings to see if there is an option for remote locking. If not, consider using a physical lock as a backup. OR Set a rout... ⇲

Notifications issue

No notifications for safe being opened

Fix: Look for notification settings within the Billconch app. Ensure that notifications are enabled in the app settings and also in your iPhone's... ⇲

No alerts for low battery

Fix: Regularly check the battery status of the safe manually. Set a reminder to check the battery every month to ensure it is charged. OR If t... ⇲

Network issue

Billconch frequently loses connection

Fix: Try restarting both your iPhone and the safe. This can help reset the connection and improve stability. OR Ensure that no other Bluetooth... ⇲

Limited functionality without Bluetooth connection

Fix: Familiarize yourself with the app's offline features, if any, by checking the user manual or help section within the app. OR Consider kee... ⇲

Billconch is difficult to connect to

Fix: Follow the app's connection instructions carefully. Ensure that the safe is in pairing mode and that you are following the correct steps to... ⇲

Crashes issue

Billconch crashes during use

Fix: Make sure your iPhone has enough storage space. Go to Settings > General > iPhone Storage and check for available space. If storage is low,... ⇲

Compatibility issue

Billconch does not work on newer software versions

Fix: Check for any available updates for the Billconch app in the App Store. Developers often release updates to ensure compatibility with new iO... ⇲

Bugs issue

Billconch is considered a gimmick

Fix: Explore all features of the app to understand its full capabilities. Sometimes, users may overlook useful functions that enhance usability.... ⇲

UI issue

Lacks user-friendly interface

Fix: Familiarize yourself with the app layout by exploring each section. Take notes on where features are located to improve navigation. OR Lo... ⇲

Audio issue

No sound control options for safe

Fix: Check the app settings to see if there are any sound options available. If not, consider using external sound control options on your iPhone... ⇲