fix problems on Focus [iphone]

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—— Run into issues on Focus ? Get help pending when official support gets back to you!

Focus for Reddit
Info:
company: 婉 万
: https://focus.hk.cn
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Crashes issue

crashes repeatedly

Fix: Update the app to the latest version. Go to the App Store, search for Focus for Reddit, and see if an update is available. Install it to fix... ⇲
 
Customization issue

cannot turn off multi column

Fix: Check the app settings for display options. Look for a 'Layout' or 'Display' section and see if there is an option to switch to single colum... ⇲

no automatic reader mode

Fix: Check the app settings for any reading mode options. Some apps have a 'Reader Mode' toggle that may need to be enabled. OR As a workaroun... ⇲

no single column display

Fix: Look for a layout option in the app settings. If available, switch to single column view from there. OR If no option exists, consider usi... ⇲
 
UI issue

can’t downvote from thumbnail

Fix: Try tapping on the thumbnail to open the post fully, then look for the downvote button. This may be a limitation of the thumbnail view. OR... ⇲

hiding comments is ineffective

Fix: Ensure you are using the correct method to hide comments. Tap on the comment and look for a 'Hide' or 'Collapse' option, and confirm if it i... ⇲

browser and reader icons overlap

Fix: Try adjusting the zoom level in the app. Pinch to zoom out to see if the icons separate. OR Check for app updates that may fix UI issues,... ⇲

content crammed into small thumbnails

Fix: Check the app settings for display options and see if there is a setting to adjust thumbnail size or layout. OR Try rotating your device... ⇲
 
Updates issue

latest update broke comment collapse

Fix: Try restarting the app to see if the issue resolves itself after a fresh start. OR If the problem persists, consider uninstalling the app... ⇲
 
Ads issue

long unskippable ads

Fix: Check if there is an option to disable ads in the app settings, or look for a premium version that offers ad-free browsing. OR As a tempo... ⇲

overly intrusive popups

Fix: Check the app settings for notification preferences and adjust them to reduce the frequency of popups. OR Consider using the app in a qui... ⇲
 
Login issue

login issues

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' option to res... ⇲
 
Screen issue

black screen with no options

Fix: Force close the app and restart it. This can often resolve temporary glitches that cause a black screen. OR If the issue persists, try un... ⇲
 
Payments issue

subscription model for ad removal

Fix: Evaluate if the subscription offers additional features that may be worth the cost. If not, consider using the app without the subscription... ⇲
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 what users are saying
Good experience
57.1%

Bad experience
28.6%

Neutral
14.3%

~ from our NLP analysis of 28 combined software ratings.

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 Private Data Focus collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Pro Yearly: $6.99 become app pro for one year
  2. Pro Monthly: $1.99 become app pro for a month