fix problems on Slate.com [iphone]

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—— Run into issues on Slate.com? Get help pending when official support gets back to you!

Slate.com
Info:
company: The Slate Group, LLC
: https://slate.com
: slate.com
Chat with our AI-based Slate.com Support
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Login issue

Slate.com does not remember login

Fix: 1. Enable 'Remember Me': When logging in, ensure that the 'Remember Me' option is checked. This should help the app retain your login inform... ⇲

Frequent auto-logout

Fix: 1. Check App Settings: Ensure that the 'Stay Logged In' option is enabled in the app settings. 2. Update the App: Make sure you have the lat... ⇲

Inaccessible links for signing in

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. 2. Restart the App: Close the app completely and reopen it to se... ⇲
 
Loading issue

Content not loading properly

Fix: 1. Refresh the App: Pull down on the screen to refresh the content. This can help load any new articles or updates. 2. Check for Updates: En... ⇲

Inconsistent access to Slate Plus content

Fix: 1. Verify Subscription: Check your Slate Plus subscription status in the app settings. If it shows as active, try logging out and back in. 2... ⇲
 
Notifications issue

Notifications do not link to articles

Fix: 1. Check Notification Settings: Go to Settings > Notifications > Slate.com and ensure that notifications are enabled. 2. Update the App: Mak... ⇲
 
Search issue

Search function is hidden and ineffective

Fix: 1. Access Search: Look for a magnifying glass icon or a search bar at the top of the app. If it’s not visible, try swiping down on the home... ⇲
 
Battery issue

Slate.com drains battery quickly

Fix: 1. Limit Background App Refresh: Go to Settings > General > Background App Refresh and turn it off for Slate.com to save battery. 2. Reduce... ⇲
 
Audio issue

Audio playback issues

Fix: 1. Check Volume Settings: Ensure that your device's volume is turned up and not muted. 2. Restart the App: Close the app completely and reop... ⇲
 
Ads issue

Ads appear despite subscription

Fix: 1. Verify Subscription Status: Check your subscription status in the app settings to ensure it is active. 2. Log Out and Back In: Sometimes,... ⇲
 
Updates issue

Content updates are slow

Fix: 1. Refresh the App: Pull down on the screen to refresh the content. 2. Check Internet Connection: Ensure you have a stable internet connecti... ⇲

Slate.com displays outdated articles

Fix: 1. Refresh the App: Pull down on the screen to refresh the content and load the latest articles. 2. Check for Updates: Ensure the app is upd... ⇲
 
UI issue

Menu options disappear

Fix: 1. Restart the App: Close the app completely and reopen it to see if the menu options reappear. 2. Update the App: Ensure you are using the... ⇲
 
Video issue

Embedded media does not play

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection, as poor connectivity can affect media playback. 2. Restart the A... ⇲
 
Comments issue

Inability to read comments

Fix: 1. Check App Settings: Go to the app settings and ensure that comments are enabled. 2. Update the App: Make sure you are using the latest ve... ⇲
 
Settings issue

Difficulty accessing account settings

Fix: 1. Navigate to Settings: Look for a gear icon or your profile picture in the app to access account settings. 2. Update the App: Ensure you h... ⇲
 
Glitches issue

Slate.com interface is glitchy

Fix: 1. Restart the App: Close the app completely and reopen it to see if the glitches persist. 2. Update the App: Ensure you are using the lates... ⇲
 
Compatibility issue

Poor integration with iOS features

Fix: 1. Check App Permissions: Go to Settings > Slate.com and ensure that all necessary permissions are enabled. 2. Update the App: Ensure you ar... ⇲
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 what users are saying
Good experience
90.0%

Bad experience
6.8%

Neutral
3.2%

~ from our NLP analysis of 9,056 combined software ratings.

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 Private Data Slate.com collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. Slate Plus: $9.99 With Slate Plus you'll receive access to all content, an ad free experience and bonus podcast. After purchasing you’ll have the option to create an account which gives you access to S+ across all of your devices, single-page articles and more.
  2. Slate Plus: $68.99 With Slate Plus you'll receive access to all content, an ad free experience and bonus podcast. After purchasing you’ll have the option to create an account which gives you access to S+ across all of your devices, single-page articles and more.
  3. Slate Plus: $119.00 The news you trust. The analysis you need.