fix problems on Pastel [iphone]

—— Run into issues on Pastel? Get help pending when official support gets back to you!

Pastel

Info:

company: Steven Troughton-Smith

: http://www.highcaffeinecontent.com

: www.highcaffeinecontent.com

Chat with our AI-based Pastel Support

🛠️ Common Pastel Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Palettes disappear unexpectedly

Fix: 1. Restart the app: Close the Pastel app completely and then reopen it. This can often resolve temporary glitches. 2. Check for updates: Go... ⇲

No system-wide color picker

Fix: 1. Use the built-in color picker: While Pastel may not have a system-wide color picker, you can use the color selection tools within the app... ⇲

Compatibility issue

Missing URL scheme for palettes

Fix: 1. Use manual sharing: Instead of relying on a URL scheme, you can manually share palettes by exporting them as images or files and sharing... ⇲

UI issue

Palette widget does not display correct palette

Fix: 1. Refresh the widget: Remove the widget from your home screen and then re-add it. This can help reset the connection to the correct palette... ⇲

Customization issue

No CMYK slider

Fix: 1. Use RGB sliders: If CMYK is not available, you can use RGB sliders to create colors and then convert them to CMYK using an online convert... ⇲

No eyedropper color picker

Fix: 1. Use a third-party eyedropper app: Download an eyedropper tool from the App Store that can work alongside Pastel to pick colors from your... ⇲

Limited default profiles

Fix: 1. Create custom profiles: Use the app's features to create your own profiles that suit your needs. 2. Explore user forums: Check online co... ⇲

No gradient support

Fix: 1. Create gradients manually: Use multiple colors in a palette to simulate a gradient effect. 2. Explore alternative apps: If gradients are... ⇲

Difficult to erase colors from palettes

Fix: 1. Use the delete option: When viewing your palette, look for an option to delete or remove colors. This is often found by tapping and holdi... ⇲

Updates issue

Custom palettes lost after update

Fix: 1. Backup your palettes: Before updating the app, always export your custom palettes to ensure you have a backup. 2. Check for recovery opt... ⇲

Bugs issue

Bugs in color selection on color wheel

Fix: 1. Restart the app: Close and reopen Pastel to see if the color wheel functions correctly after a restart. 2. Update the app: Check for upd... ⇲

Color names do not persist

Fix: 1. Manually rename colors: After selecting a color, manually enter the name again to ensure it saves. 2. Check app settings: Look for any s... ⇲

Loading issue

Widget stuck on 'Loading...'

Fix: 1. Refresh the widget: Remove the widget from your home screen and re-add it to see if it resolves the loading issue. 2. Restart your devic... ⇲

Downloads issue

High-res wallpapers not saving

Fix: 1. Check storage space: Ensure your device has enough storage space available to save high-res wallpapers. 2. Change save location: Try sav... ⇲

Performance issue

Inconsistent performance with color blocks

Fix: 1. Restart the app: Close and reopen Pastel to see if performance improves. 2. Clear app cache: Go to your iPhone settings, find Pastel, an... ⇲

Syncing issue

No iCloud sync support

Fix: 1. Use manual backups: Regularly export your palettes and save them to a cloud service or your device to ensure you have access across devic... ⇲