fix problems on NASCAR [iphone]

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—— Run into issues on NASCAR ? Get help pending when official support gets back to you!

NASCAR MOBILE
Info:
company: NASCAR Digital Media, LLC
: https://support.nascar.com
: www.nascar.com
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Camera issue

Battle cam not used effectively

Fix: 1. Familiarize yourself with the battle cam features: Check the app's help section or user guide to understand how to use the battle cam eff... ⇲

Missing aerial camera shots

Fix: 1. Check your app settings: Ensure that the aerial camera feature is enabled in the app settings. Sometimes, features can be toggled off ina... ⇲
 
Video issue

Live feature fails to display

Fix: 1. Ensure you have a stable internet connection: Check your Wi-Fi or cellular data to confirm you have a strong signal. If the connection is... ⇲
 
UI issue

Inconsistent leaderboard and crew chief screens

Fix: 1. Refresh the leaderboard: Look for a refresh button or pull down on the leaderboard screen to reload the data. This can help in getting th... ⇲

Difficult to see pit stall assignments

Fix: 1. Zoom in on the screen: If the app allows, try pinching to zoom in on the pit stall assignments for better visibility. 2. Adjust screen br... ⇲

NASCAR layout less user-friendly than before

Fix: 1. Explore settings: Check if there are any layout or display settings within the app that can be adjusted to improve usability. 2. Provide... ⇲
 
Audio issue

NASCAR shuts down all sound on phone

Fix: 1. Check your phone's sound settings: Go to Settings > Sounds & Haptics and ensure that the volume is turned up and that 'Silent Mode' is of... ⇲

Scanner lacks visibility of active radios

Fix: 1. Check your app settings: Ensure that the scanner feature is enabled and that you have selected the correct channels to listen to. 2. Refr... ⇲

In-car audio and video noise interference

Fix: 1. Check your device's audio settings: Go to Settings > Sounds & Haptics and ensure that the volume levels are appropriate and that 'Silent... ⇲
 
Slow issue

Laggy scrolling on certain pages

Fix: 1. Close background apps: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) and swipe up on app... ⇲
 
Customization issue

Limited driver options for favorites

Fix: 1. Check for updates: Ensure you have the latest version of the app, as updates may expand the list of available drivers for favorites. 2. E... ⇲
 
Notifications issue

Notifications not received despite being enabled

Fix: 1. Check notification settings: Go to Settings > Notifications > NASCAR MOBILE and ensure that notifications are allowed and set to your pre... ⇲
 
Registration issue

Difficult account sign-up process

Fix: 1. Use a different sign-up method: If available, try signing up using a social media account or email instead of the app's native sign-up pr... ⇲
 
Navigation issue

Navigation issues within the app

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its navigation structure. Look for a help section o... ⇲
 
Gameplay issue

Inability to make team adjustments in fantasy league

Fix: 1. Check for updates: Ensure you have the latest version of the app, as updates may fix bugs related to fantasy league adjustments. 2. Refre... ⇲
 
Updates issue

Delayed updates on standings and results

Fix: 1. Refresh the standings: Look for a refresh button or pull down on the standings screen to reload the data. This can help in getting the la... ⇲
 
Content issue

Lack of historical content and articles

Fix: 1. Explore different sections of the app: Sometimes, historical content may be located in a specific section or under a different category.... ⇲

Limited access to team stats and strategies

Fix: 1. Explore the app thoroughly: Check different sections of the app to see if team stats and strategies are available in a less obvious locat... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.1%

Bad experience
3.5%

Neutral
3.4%

~ from our NLP analysis of 167,014 combined software ratings.

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 Private Data NASCAR collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. NASCAR MOBILE Free Trial: $4.99 Enjoy Premium features FREE for 7 days
  2. NASCAR MOBILE 2015 Monthly Subscription: $3.99 Get all of the 2015 NASCAR MOBILE Premium features for just $3.99 per month.
  3. NASCAR MOBILE 2016 Monthly Subscription: $3.99 Get all of the 2016 NASCAR MOBILE Premium features for just $3.99 per month.
  4. Existing 2014 Monthly Subscription: $3.99 NASCAR MOBILE offers access to Live driver and official audio, race broadcast radio, Racebuddy (when available), plus live leaderboard, track position and driver telemetry.
  5. Existing 2013 Monthly Subscription: $2.99 Live access to driver/official audio, race broadcast radio, alternate camera angles (when available)
  6. NASCAR Mobile 2024 Monthly: $4.99 Get premium features for only $4.99 a month.
  7. NASCAR Mobile 2021 Monthly: $4.99 Get premium features for only $4.99 a month.
  8. NASCAR MOBILE 2017 Monthly Subscription: $3.99 Get all of the 2017 NASCAR MOBILE Premium features for just $3.99 per month.
  9. NASCAR Mobile 2020 Monthly: $4.99 Get premium features for only $4.99 a month.
  10. NASCAR Mobile 2021 Monthly: $4.99 Get premium features for only $4.99 a month.