fix problems on ALCO [iphone]

—— Run into issues on ALCO ? Get help pending when official support gets back to you!

ALCO for DLC

Info:

company: ALC PRESS, INC.

: https://www.alc.co.jp/

Chat with our AI-based ALCO Support

🛠️ Common ALCO Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Difficulty downloading audio content

Fix: 1. Check your internet connection: Ensure that you have a stable Wi-Fi or cellular data connection. You can do this by trying to load a webp... ⇲

Automatic deletion of downloaded audio data

Fix: 1. Check storage settings: Go to Settings > General > iPhone Storage and check how much space is available. If your device is low on storage... ⇲

Downloads issue

Inability to download in the background

Fix: 1. Enable background app refresh: Go to Settings > General > Background App Refresh and ensure that it is enabled for ALCO. This allows the... ⇲

Download failures when not on the download screen

Fix: 1. Stay on the download screen: Make sure to remain on the download screen until the download is complete. If you navigate away from this sc... ⇲

Bugs issue

Poor overall functionality outside of playback

Fix: 1. Update the app: Ensure that you are using the latest version of ALCO. Developers often release updates to fix bugs and improve functional... ⇲