fix problems on Polaris [iphone]

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—— Run into issues on Polaris? Get help pending when official support gets back to you!

Polaris®
Info:
company: Polaris Industries
: https://ridecommand.polaris.com/en-us/support
: ridecommand.polaris.com
Chat with our AI-based Polaris Support
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Login issue

Constantly requires sign-in

Fix: 1. Check for Updates: Ensure that you are using the latest version of Polaris®. Go to the App Store and check for updates. 2. Save Credentia... ⇲

Polaris logs out in offline mode

Fix: 1. Check Settings: Ensure that the app is set to remain logged in during offline mode. Look for this option in the app settings. 2. Update t... ⇲
 
Slow issue

Slow to load

Fix: 1. Clear App Cache: Go to Settings > General > iPhone Storage > Polaris® and select 'Offload App'. This can help improve loading times by cl... ⇲
 
Downloads issue

Inability to download offline map regions

Fix: 1. Check Storage Space: Ensure you have enough storage on your device. Go to Settings > General > iPhone Storage to check. 2. Reinstall the... ⇲
 
Glitches issue

Glitches when tracking rides

Fix: 1. Restart the App: Close Polaris® completely and reopen it. This can resolve temporary glitches. 2. Check GPS Settings: Ensure that locatio... ⇲
 
Network issue

Inconsistent GPS location service

Fix: 1. Enable Location Services: Go to Settings > Privacy > Location Services and ensure it is turned on for Polaris®. 2. Reset Location Setting... ⇲
 
Features issue

Lack of turn-by-turn navigation

Fix: 1. Check App Settings: Go to Polaris® settings and ensure that turn-by-turn navigation is enabled. 2. Update the App: Make sure you have the... ⇲

No ability to access waypoints

Fix: 1. Check App Settings: Ensure that waypoints are enabled in the app settings. Sometimes, features can be toggled off after updates. 2. Updat... ⇲

No interactive map data

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection, as interactive features often require data. 2. Update the App: M... ⇲
 
Customization issue

Difficulty creating and editing routes

Fix: 1. Familiarize with the Interface: Spend some time exploring the app’s interface. Look for tutorials or help sections within the app that gu... ⇲
 
UI issue

Map features not user-friendly

Fix: 1. Explore Help Section: Check if Polaris® has a help or tutorial section that explains how to use the map features effectively. 2. Adjust S... ⇲

Map text too small

Fix: 1. Adjust Display Settings: Go to Settings > Display & Brightness and adjust the text size or enable 'Larger Text' to make text more readabl... ⇲

Display covers map during tracking

Fix: 1. Adjust Display Settings: Check if there are options in the app settings to minimize or hide overlays while tracking. 2. Restart the App:... ⇲
 
Settings issue

Points of interest toggle resets

Fix: 1. Check App Settings: Ensure that the points of interest toggle is saved in the settings. Sometimes, settings can revert after updates. 2.... ⇲
 
Updates issue

Missing features after updates

Fix: 1. Check Update Notes: After an update, check the app’s update notes in the App Store to see if features have been removed or changed. 2. Ex... ⇲
 
Compatibility issue

Incompatibility with older devices

Fix: 1. Check Compatibility: Verify that your device meets the minimum requirements for the latest version of Polaris®. This information is usual... ⇲

Polaris not responsive on certain devices

Fix: 1. Restart the Device: Sometimes, a simple restart can resolve responsiveness issues. 2. Clear App Cache: Go to Settings > General > iPhone... ⇲

Limited functionality on iOS compared to Polaris OS

Fix: 1. Check for Updates: Ensure you are using the latest version of Polaris® on iOS, as updates may add more features. 2. Explore Settings: Loo... ⇲
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 what users are saying
Good experience
86.4%

Bad experience
9.7%

Neutral
3.9%

~ from our NLP analysis of 2,315 combined software ratings.

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 Private Data Polaris collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data