fix problems on 54th Street [iphone]

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—— Run into issues on 54th Street? Get help pending when official support gets back to you!

54th Street
Info:
company: Paytronix Systems Inc
: http://www.54thstreetgrill.com
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Customization issue

Difficult to change pickup time

Fix: If you need to change your pickup time, try canceling the current order and placing a new one with the desired pickup time. Make sure to do... ⇲

54th Street does not allow substitutions for sides

Fix: If the app does not allow substitutions, consider calling the restaurant directly after placing your order to request a substitution for you... ⇲

Inability to remove ingredients from orders

Fix: If the app does not allow you to remove ingredients, use the 'Special Instructions' field to specify which ingredients you would like to exc... ⇲
 
Bugs issue

Order cancellation in app does not work

Fix: If the cancellation feature is not functioning, try to cancel the order by calling the restaurant directly. Provide them with your order det... ⇲

Missing items in orders

Fix: Always double-check your order summary before finalizing the purchase to ensure all items are included. If items are missing upon pickup, in... ⇲

No credit for visits despite using app

Fix: Check if you are logged into your account correctly and that your visits are being tracked. Sometimes, logging out and back in can refresh y... ⇲

Food quality inconsistent

Fix: If you notice inconsistencies in food quality, try to order the same items consistently to identify any patterns. This can help you determin... ⇲
 
Notifications issue

No notification when order is ready

Fix: Check your app notification settings to ensure that notifications are enabled for the 54th Street app. Go to Settings > Notifications > 54th... ⇲
 
UI issue

Check In button is not intuitive

Fix: Familiarize yourself with the app layout by exploring the different sections. If the Check In button is hard to find, try looking for it in... ⇲

54th Street lacks user-friendly design

Fix: Familiarize yourself with the app's layout by exploring its features. Sometimes, taking time to navigate can help you become more comfortabl... ⇲
 
Payments issue

Gift card application process is flawed

Fix: If the gift card application process is not working, try entering the gift card code manually instead of using any scanning feature, as this... ⇲
 
Slow issue

54th Street functions slowly

Fix: Try closing other apps running in the background to free up memory and improve the app's performance. You can do this by double-tapping the... ⇲
 
Network issue

Delivery issues with third-party service

Fix: If you experience delivery issues, track your order through the third-party service's app to get real-time updates. This can help you unders... ⇲
 
Support issue

No apology or customer service follow-up for issues

Fix: If you encounter an issue, document it and follow up with the restaurant directly via phone or email to express your concerns and request a... ⇲
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 what users are saying
Good experience
69.6%

Bad experience
22.8%

Neutral
7.6%

~ from our NLP analysis of 871 combined software ratings.

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 Private Data 54th Street collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics