fix problems on JAccent [iphone]

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—— Run into issues on JAccent? Get help pending when official support gets back to you!

JAccent: Japanese dict with AI
Info:
company: Duc Tam Trinh
: https://www.facebook.com/JAccentSupport/
: www.jaccent.net
Chat with our AI-based JAccent Support
   Hello! How can I assist you?  

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UI issue

Keyboard disappears after clearing search bar

Fix: After clearing the search bar, tap on the search field again to bring the keyboard back up. If this does not work, try restarting the app to... ⇲
 
Screen issue

Content not displayed, solid gray screen

Fix: Check your internet connection as a weak connection can cause content not to load. If you are connected, try restarting the app or your devi... ⇲
 
Loading issue

Flashcards tab stuck on loading

Fix: Ensure that your internet connection is stable. If it is, try closing the app completely and reopening it to see if the flashcards load prop... ⇲

Data does not load on iPhone 5c

Fix: Check if your iPhone 5c is running the latest iOS version. Go to Settings > General > Software Update and install any available updates, as... ⇲
 
Search issue

Written search function is peculiar

Fix: Try using different variations of the words you are searching for. Sometimes, using synonyms or different forms of the word can yield better... ⇲
 
Bugs issue

Translations of example sentences are often incomprehensible

Fix: Cross-reference the translations with other translation apps or websites to verify their accuracy. This can help you understand the context... ⇲
 
Audio issue

Robotic sound in pronunciations

Fix: Check the app settings for any options related to voice or pronunciation. Sometimes, changing the voice settings can improve the quality of... ⇲

Quick speed of pronunciations may hinder beginners

Fix: Look for settings within the app that allow you to adjust the speed of pronunciations. Slowing down the playback can help with comprehension... ⇲
 
Ads issue

Ads with no exit button disrupt user experience

Fix: Try tapping on the ad to see if it provides an option to close it. Sometimes, ads have a small 'X' in the corner that may not be immediately... ⇲
 
Features issue

JAccent does not provide pitch accent for words with particles

Fix: Check the app settings to see if there is an option to enable pitch accent information. If not, consider using additional resources like pit... ⇲
 
Compatibility issue

Media cannot play with AirPods on iPhone 14 Pro Max

Fix: Ensure that your AirPods are properly connected to your iPhone. Go to Settings > Bluetooth and check if your AirPods are listed as connected... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.2%

Bad experience
4.9%

Neutral
4.9%

~ from our NLP analysis of 164 combined software ratings.

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 Private Data JAccent collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. JAccent Premium (Weekly): $2.99 Upgrade to Premium (Weekly)
  2. JAccent Premium (Annual): $29.99 Upgrade to Premium (Annual)
  3. Remove Ads: $3.99 Remove Ads
  4. JAccent Premium (Monthly): $9.99 Upgrade to Premium (Monthly)
  5. JAccent Basic (Annual): $12.99 Upgrade to Basic (Annual)
  6. JAccent Basic (Monthly): $3.99 Upgrade to Basic (Monthly)
  7. JAccent Basic (Weekly): $0.99 Upgrade to Basic (Weekly)