—— Run into issues on The HOP? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Try adjusting the screen brightness and contrast settings on your iPhone. Sometimes, a dim screen can make buttons appear less accessible. G... ⇲
Fix: To make the app easier to find, you can create a shortcut on your home screen. Press and hold the app icon until it wiggles, then drag it to... ⇲
Fix: Check the app settings or the 'About' section within the app. Sometimes, operating hours are listed in the settings or help section. If not,... ⇲
Fix: Ensure that your app is updated to the latest version. Go to the App Store, tap on your profile icon, and scroll down to see if there are up... ⇲
Fix: If you experience this issue frequently, try to book your rides during less busy hours. Peak times may lead to more cancellations. Additiona... ⇲
Fix: To improve reliability, ensure that your internet connection is stable when booking rides. Switch to Wi-Fi if possible, or move to an area w... ⇲
Fix: Clear the app's cache by deleting and reinstalling the app. This can resolve many issues related to performance and booking. To do this, pre... ⇲