fix problems on Vertical-Life Climbing [iphone]

​

—— Run into issues on Vertical-Life Climbing? Get help pending when official support gets back to you!

Vertical-Life Climbing
Info:
company: Vertical-Life srl
: https://vertical-life.atlassian.net/servicedesk/customer/portals
: www.vertical-life.info
Chat with our AI-based Vertical-Life Climbing Support
   Hello! How can I assist you?  

characters left:
 
UI issue

difficult to navigate

Fix: Familiarize yourself with the app's layout by exploring each section. Take notes on where key features are located to help you navigate more... ⇲

cannot easily track climbs

Fix: Use a separate tracking app or a physical logbook to keep track of your climbs until the app improves its tracking features. OR Check if... ⇲

loses place when navigating

Fix: Try using bookmarks or favorites within the app to save your place. This can help you quickly return to where you were navigating. OR Tak... ⇲

confusing interface

Fix: Spend some time exploring the app's features and layout. Familiarizing yourself with the interface can help reduce confusion over time. OR... ⇲

clunky and unfinished feel

Fix: Try to use the app in a more stable environment, such as a Wi-Fi connection, to see if performance improves. Sometimes, connectivity issues... ⇲
 
Support issue

poor customer support

Fix: Check the app for a FAQ or help section that may address common issues. This can often provide quicker solutions than waiting for customer s... ⇲
 
Search issue

cannot sort problems by location

Fix: Manually create a list of your favorite climbing locations and keep track of them outside the app, such as in a notes app, until this featur... ⇲

gym not found error

Fix: Double-check the spelling of the gym name you are searching for. Sometimes, minor typos can lead to errors in finding locations. OR Try s... ⇲

limited gym selection

Fix: Consider reaching out to local climbing gyms to see if they can partner with the app for better representation. This can help increase the g... ⇲
 
Syncing issue

downloaded data disappears

Fix: Ensure that you have sufficient storage on your device. Go to Settings > General > iPhone Storage to check available space. If storage is lo... ⇲
 
Network issue

vague network error messages

Fix: Check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellular signal. If the connection is weak, try moving to... ⇲
 
Registration issue

email verification fails

Fix: Check your spam or junk folder for the verification email. Sometimes, it may be filtered incorrectly by your email provider. OR Try using... ⇲
 
Database issue

poor database

Fix: Keep a personal log of climbs and locations that are missing from the app. This can help you track your progress until the database improves... ⇲
 
Compatibility issue

less comprehensive than competitors

Fix: Utilize multiple climbing apps to cover the gaps in features or data. This can provide a more rounded experience until Vertical-Life Climbin... ⇲
 
Login issue

login issues

Fix: Reset your password by using the 'Forgot Password' feature on the login screen. Follow the instructions sent to your email to create a new p... ⇲
 
Loading issue

tech support page not loading

Fix: Try accessing the tech support page from a different browser or device to see if the issue is specific to your current setup. OR Clear yo... ⇲

poor refresh rates

Fix: Close other apps running in the background to free up resources on your device, which can help improve the refresh rate of the app. OR Re... ⇲
 
Ads issue

misleading advertising

Fix: Review the app's features and settings to ensure you are utilizing all available options. Sometimes, features may be present but not immedia... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
49.1%

Bad experience
45.5%

Neutral
5.5%

~ from our NLP analysis of 55 combined software ratings.

 Switch to these Alternatives:
Rock Climbing Guide | 27 Crags
Retro Flash: Climbing
rakkup
Redpoint: Bouldering, Climbing
Gunks
Mountain Project
Pebble Climbing
Rockfax Climbing Guidebooks
Red-Point
Topo Guru

 Private Data Vertical-Life Climbing collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Premium (1 Month): $8.99 Unlimited access to content, topos and routes