fix problems on Gartner Conference Navigator [iphone]

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—— Run into issues on Gartner Conference Navigator? Get help pending when official support gets back to you!

Gartner Conference Navigator
Info:
company: Gartner, Inc.
: https://www.gartner.com/en/contact/technical-support
: gartner.com
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Customization issue

Lacks personal agenda item addition

Fix: 1. Use the 'Notes' feature in the app, if available, to jot down personal agenda items. 2. Alternatively, create a separate note in your iPh... ⇲

Gartner Conference Navigator lacks a single day view for agenda

Fix: 1. Use the agenda overview to manually note down the sessions for a specific day. 2. Create a separate note or calendar entry for that day's... ⇲
 
Features issue

No waitlist function for full sessions

Fix: 1. Keep an eye on the session page for any updates or changes in availability. 2. If a session is full, check back periodically as attendees... ⇲

No maps of the conference area

Fix: 1. Check the conference website or any printed materials you may have received for maps. 2. Use online mapping services (like Google Maps) t... ⇲
 
Login issue

Frequent logout issues despite 'remember me' option

Fix: 1. Ensure that your iPhone's software is up to date by going to Settings > General > Software Update. 2. Clear the app's cache by deleting a... ⇲
 
Crashes issue

Gartner Conference Navigator crashes unexpectedly

Fix: 1. Update the app to the latest version available in the App Store. 2. Restart your iPhone to clear any temporary issues that may be causing... ⇲
 
UI issue

Navigation is difficult

Fix: 1. Familiarize yourself with the app's layout by exploring all menus and options. 2. Look for a tutorial or help section within the app that... ⇲

Forced repositioning to next-up sessions disrupts planning

Fix: 1. Manually keep track of your planned sessions in a separate note or calendar app. 2. Use reminders to alert you when it's time to transiti... ⇲
 
Search issue

Inability to filter for open sessions

Fix: 1. Check if there are any sorting or filtering options in the agenda section of the app. 2. If not, manually review the agenda and note whic... ⇲
 
Accessibility issue

Does not handle increased text size for accessibility

Fix: 1. Go to Settings > Display & Brightness > Text Size on your iPhone and adjust the text size. 2. Check if the app has its own accessibility... ⇲
 
Support issue

Tech support needs improvement

Fix: 1. Look for FAQs or help sections within the app that may address common issues. 2. Utilize community forums or social media groups for user... ⇲
 
Freezing issue

Live stream freezes frequently

Fix: 1. Ensure you have a strong and stable internet connection. 2. Close any other apps that may be using bandwidth while streaming. OR 1. If... ⇲
 
Compatibility issue

Inconsistent performance across app and web versions

Fix: 1. Use the app for mobile access and the web version for a more stable experience when possible. 2. Keep both versions updated to the latest... ⇲
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 what users are saying
Good experience
92.0%

Bad experience
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Neutral
4.0%

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 Private Data Gartner Conference Navigator collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics