fix problems on Altakhassusi [iphone]

—— Run into issues on Altakhassusi? Get help pending when official support gets back to you!

Altakhassusi

Info:

company: King Faisal Specialist Hospital and Research Centre

: https://altakhassusi.kfshrc.edu.sa/

Chat with our AI-based Altakhassusi Support

🛠️ Common Altakhassusi Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Requires cumbersome login through Nafath

Fix: To streamline the login process, ensure that you have saved your Nafath credentials in your device's password manager. This way, you can aut... ⇲

No app notifications for upcoming lab tests

Fix: Check the app settings to see if there is an option to enable notifications. If notifications are disabled, turn them on to receive alerts f... ⇲

Syncing issue

Some results not showing or delayed

Fix: Ensure that your internet connection is stable. If results are not showing, try refreshing the app or logging out and back in to see if that... ⇲

Loading issue

Slow loading of lab/radiology results

Fix: Clear the app's cache if the option is available in the settings. This can help improve loading times. Additionally, try closing other apps... ⇲

UI issue

Difficult navigation and finding services

Fix: Familiarize yourself with the app layout by exploring each section. Look for a help or tutorial section within the app that may provide guid... ⇲

Poor interface

Fix: Explore the app settings to see if there are any customization options that can improve your experience, such as changing themes or layouts.... ⇲

Missing vital signs display

Fix: Check if there is an option in the app settings to enable the display of vital signs. Sometimes, features can be toggled on or off based on... ⇲

Frequent credential prompts

Fix: Check if there is an option in the app settings to stay logged in or remember your credentials. If this option is available, enable it to re... ⇲

Account issue

Account management features still missing

Fix: Explore the app settings thoroughly to see if there are any hidden options for account management. Sometimes, these features are not promine... ⇲

Customization issue

Lacks flexibility

Fix: Identify specific areas where you feel the app lacks flexibility and look for alternative apps that may better meet your needs. Research and... ⇲