fix problems on Beam Home [iphone]

​

—— Run into issues on Beam Home? Get help pending when official support gets back to you!

beam Home
Info:
company: Beam Labs LLC
: https://beamlabs.io/
: beamlabs.io
Chat with our AI-based beam Home Support
   Hello! How can I assist you?  

characters left:
 
Messages issue

Frequent error messages

Fix: 1. Check for updates for the Beam Home app and install any available updates. Go to the App Store, tap on your profile icon, and scroll to s... ⇲
 
Installation issue

Flaky setup process

Fix: 1. Ensure that your iPhone is connected to a stable Wi-Fi network during the setup process. Avoid using 5 GHz Wi-Fi if it causes issues. 2.... ⇲
 
Account issue

Cannot add multiple controllers to one account

Fix: 1. Check the app settings to see if there is an option to manage controllers. Some apps have a limit on the number of controllers per accoun... ⇲
 
Crashes issue

beam Home crashes during setup

Fix: 1. Ensure your iPhone has enough storage space. Go to Settings > General > iPhone Storage and check available space. If low, delete unnecess... ⇲

beam Home crashes after configuration

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update. 2. Clear the app cache by going... ⇲
 
Compatibility issue

Incompatibility with 5 GHz WiFi

Fix: 1. Switch your Wi-Fi connection to the 2.4 GHz band. Go to your router settings and change the Wi-Fi band settings if necessary. 2. If you h... ⇲
 
Network issue

Alexa integration issues

Fix: 1. Ensure that both the Beam Home app and Alexa app are updated to the latest versions. 2. Re-link the Beam Home app to your Alexa account.... ⇲

Connection issues with wi-go

Fix: 1. Ensure that your Wi-Go device is powered on and within range of your Wi-Fi network. 2. Restart both the Wi-Go device and your router to r... ⇲
 
Support issue

Poor customer support response time

Fix: 1. Check the app's FAQ or help section for common issues and solutions. 2. Look for community forums or user groups where you can ask questi... ⇲
 
Updates issue

Recent updates cause app to be unusable

Fix: 1. Check if there is a newer update available that may fix the issues introduced in the recent update. Go to the App Store and check for upd... ⇲
 
Bugs issue

Requires manual operation after errors

Fix: 1. Familiarize yourself with the app's error messages and troubleshooting steps. Document common errors and their solutions for quick refere... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
84.1%

Bad experience
12.6%

Neutral
3.3%

~ from our NLP analysis of 214 combined software ratings.

 Switch to these Alternatives:
TailWind Smart
My Key Mobile
Garage Guard
electric imp
BenchSentry
WitGarage
MySolArk
Liberty WOWfi
Vine Thermostat
myTechnician

 Private Data beam Home collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics