fix problems on Smart Alec @ Your Library [iphone]

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—— Run into issues on Smart Alec @ Your Library? Get help pending when official support gets back to you!

Smart Alec @ Your Library
Info:
company: Comprise Technologies, Inc.
: http://www.comprisetechnologies.com
Chat with our AI-based Smart Alec @ Your Library Support
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Search issue

library not listed on map

Fix: Check your location settings. Go to Settings > Privacy > Location Services and ensure that Location Services are enabled for Smart Alec. Thi... ⇲
 
Registration issue

no sign up option

Fix: Look for a 'Sign Up' or 'Create Account' button on the login screen. If it’s not visible, try restarting the app or checking for updates in... ⇲
 
Security issue

PIN verification issues

Fix: Ensure that you are entering the correct PIN. If you have forgotten it, look for a 'Forgot PIN?' option to reset it, or check the library's... ⇲
 
Login issue

login problems

Fix: Double-check your username and password for any typos. If you have forgotten your password, use the 'Forgot Password?' link to reset it. O... ⇲
 
Support issue

no help button

Fix: Look for a 'Help' or 'Support' section in the app's settings or main menu. If it’s not available, check the library's website for FAQs or co... ⇲

no instructions provided

Fix: Explore the app thoroughly to see if there are any tutorial prompts or help sections hidden within the menus. Sometimes, instructions are em... ⇲
 
UI issue

unable to select library

Fix: Ensure that your location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure Smart Alec is allowed... ⇲

unintuitive interface

Fix: Take some time to familiarize yourself with the app layout. Try exploring each section to understand its functionality better. You can also... ⇲
 
Network issue

website not accessible

Fix: Check your internet connection to ensure you are online. Try accessing the website from a different browser or device to see if the issue pe... ⇲
 
Loading issue

Smart Alec @ Your Library fails to load

Fix: Restart your iPhone to clear any temporary issues that may be affecting the app's performance. After restarting, try opening the app again.... ⇲
 
Bugs issue

multiple complaints about functionality

Fix: Check for updates in the App Store, as developers often release patches to fix known issues. Keeping the app updated can resolve many functi... ⇲
 
Crashes issue

Smart Alec @ Your Library crashes frequently

Fix: Ensure that your iPhone has enough storage space. Go to Settings > General > iPhone Storage and delete any unnecessary apps or files to free... ⇲
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 what users are saying
Bad experience
81.0%

Good experience
14.3%

Neutral
4.8%

~ from our NLP analysis of 42 combined software ratings.

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 Private Data Smart Alec @ Your Library collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location