fix problems on Vivify Health [iphone]

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—— Run into issues on Vivify Health? Get help pending when official support gets back to you!

Vivify Health
Info:
company: Vivify Health
: https://vivify.service-now.com/csm
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UI issue

Too many unnecessary clicks required for daily reporting

Fix: Check if there are any settings within the app that allow you to streamline the reporting process. Look for options like 'Quick Report' or '... ⇲
 
Customization issue

Limited symptom options for health check-ins

Fix: Explore the app settings to see if there are options to customize or add symptoms. Some apps allow users to suggest or add symptoms based on... ⇲
 
Notifications issue

Incessant notifications despite opting out

Fix: Go to your iPhone's Settings > Notifications > Vivify Health. Ensure that notifications are turned off. If they continue, try toggling them... ⇲

Daily reminders are annoying and redundant

Fix: Adjust the reminder settings within the app. Look for options to customize the frequency or type of reminders you receive. OR If the app... ⇲
 
Login issue

Vivify Health logs users out of sessions unexpectedly

Fix: Ensure that you are using the latest version of the app. If not, update it as mentioned earlier. Frequent logouts can be a bug that is fixed... ⇲
 
Content issue

Repetitive content and questions

Fix: If the app allows you to skip questions or customize your check-in process, use those features to avoid redundancy. Look for options like 'S... ⇲
 
Network issue

Connectivity issues requiring frequent reinstallations

Fix: Check your internet connection. Ensure you are connected to a stable Wi-Fi or cellular network. If the connection is weak, try moving closer... ⇲
 
Freezing issue

Vivify Health freezes or buffers during use

Fix: Clear the app's cache if the option is available in the app settings. This can help improve performance by removing unnecessary data. OR... ⇲
 
Loading issue

Blank screens or loading issues

Fix: Force close the app and reopen it. Swipe up from the bottom of the screen (or double-click the Home button) and swipe up on the Vivify Healt... ⇲
 
Access issue

Inability to access recorded health data

Fix: Check if there is a specific section in the app for accessing past health data. Sometimes, it may be located under 'History' or 'Reports'.... ⇲
 
Permissions issue

Vivify Health adds unwanted contacts in phone book

Fix: Go to your iPhone's Settings > Privacy > Contacts and check if Vivify Health has permission to access your contacts. If it does, consider re... ⇲
 
Messages issue

Messages do not send to healthcare providers

Fix: Check your internet connection to ensure you are online. If you are using cellular data, ensure that it is enabled for the app in your iPhon... ⇲
 
Installation issue

Vivify Health does not function properly without reinstalling

Fix: Regularly clear the app's cache if the option is available. This can help maintain performance without needing to reinstall frequently. OR... ⇲
 
Bugs issue

New bugs appear after updates

Fix: After an update, restart your iPhone to ensure all changes take effect properly. This can sometimes resolve new bugs that appear post-update... ⇲
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 what users are saying
Bad experience
45.5%

Good experience
41.0%

Neutral
13.5%

~ from our NLP analysis of 222 combined software ratings.

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 Private Data Vivify Health collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics