fix problems on SNB Personal Banking [iphone]

—— Run into issues on SNB Personal Banking? Get help pending when official support gets back to you!

SNB Personal Banking

Info:

company: Superior National Bank

: https://www.snb-t.com/form-contact-us.asp

: www.snb-t.com

Chat with our AI-based SNB Personal Banking Support

🛠️ Common SNB Personal Banking Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Face ID not working

Fix: 1. Ensure that Face ID is enabled for the SNB Personal Banking app. Go to 'Settings' > 'Face ID & Passcode' and check if the app is listed u... ⇲

Thumbprint setup fails

Fix: 1. Go to 'Settings' > 'Touch ID & Passcode' and ensure that Touch ID is enabled. 2. Delete any existing fingerprints and re-add them by sele... ⇲

Requires password entry every login

Fix: 1. Check if the app has an option to remember your login credentials. Open the app and look for a 'Remember Me' or 'Stay Logged In' option d... ⇲

New features prompt at every login

Fix: 1. Look for an option within the app settings to disable notifications or prompts for new features. This is often found under 'Settings' or... ⇲

SNB Personal Banking locks users out

Fix: 1. If you are locked out, try restarting the app or your iPhone. 2. Ensure that you are entering the correct login credentials. If you have... ⇲

Facial recognition scan fails

Fix: 1. Ensure that your face is well-lit and unobstructed when attempting to use facial recognition. 2. Check if there are any updates available... ⇲

Account issue

No transaction history access

Fix: 1. Check if the app has a dedicated section for transaction history. Look for tabs labeled 'Transactions', 'History', or 'Account Activity'.... ⇲

UI issue

Not user friendly

Fix: 1. Familiarize yourself with the app by exploring all its features and settings. Sometimes, user experience improves with familiarity. 2. Lo... ⇲

Username auto-capitalization issue

Fix: 1. Check your keyboard settings by going to 'Settings' > 'General' > 'Keyboard' and toggle off 'Auto-Capitalization'. 2. When entering your... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

61.1%

Good experience

33.3%

Neutral

5.6%

~ from our NLP analysis of 18 combined software ratings.

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Private Data SNB Personal Banking collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Identifiers
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- Contact Info
- Contacts
- User Content
- Usage Data
- Other Data