fix problems on Windmill Air [iphone]

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—— Run into issues on Windmill Air? Get help pending when official support gets back to you!

Windmill Air
Info:
company: The Air Lab, Inc.
: http://www.windmillair.com
: www.windmillair.com
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Settings issue

Windmill Air does not remember previous settings

Fix: 1. Check if there is a 'Save Settings' option in the app and ensure it is enabled. 2. Update the app to the latest version, as this may fix... ⇲

Temperature settings revert to default

Fix: 1. Check if there is a 'Save' option after adjusting the temperature settings and ensure it is selected. 2. Update the app to the latest ver... ⇲

Difficult to navigate settings for features like night mode

Fix: 1. Familiarize yourself with the app layout by exploring each section and noting where features are located. 2. Look for a help or tutorial... ⇲
 
Notifications issue

Notifications popup cannot be disabled

Fix: 1. Go to the app settings and look for a 'Notifications' section. Disable any unwanted notifications from there. 2. If the app does not prov... ⇲
 
Network issue

Windmill Air often shows AC as offline when it is on

Fix: 1. Ensure that your AC unit is connected to the same Wi-Fi network as your iPhone. 2. Restart both the AC unit and your router to refresh th... ⇲
 
Syncing issue

Sync issues between app and AC unit

Fix: 1. Ensure that both the app and the AC unit are updated to the latest versions. 2. Restart the app and the AC unit to re-establish the conne... ⇲
 
Bugs issue

Power usage monitoring stops working

Fix: 1. Check if the power monitoring feature is enabled in the app settings. 2. Restart the app to see if it refreshes the power usage data. O... ⇲

Inconsistent control of fan speed and mode

Fix: 1. Ensure that the app is updated to the latest version, as updates may fix control issues. 2. Restart the app and the AC unit to refresh th... ⇲

Inaccurate temperature readings persist after resets

Fix: 1. Ensure that the temperature sensor is not obstructed and is placed in an appropriate location. 2. Check for any updates to the app that m... ⇲
 
Crashes issue

Windmill Air crashes or becomes unresponsive

Fix: 1. Ensure that your iPhone is running the latest version of iOS. 2. Close the app completely and restart it to clear any temporary glitches.... ⇲
 
Compatibility issue

Multiple apps for similar units create confusion

Fix: 1. Identify which app is the primary one for your AC unit and focus on using that one. 2. Uninstall any secondary apps that are not necessar... ⇲
 
Account issue

Requires account for basic functionality

Fix: 1. If you are uncomfortable creating an account, check if there is a guest mode or limited functionality available without an account. 2. Co... ⇲
 
Customization issue

Windmill Air does not support dark mode

Fix: 1. Check if your iPhone is set to dark mode by going to Settings > Display & Brightness and selecting 'Dark'. 2. If the app does not support... ⇲
 
UI issue

Windmill Air lacks intuitive design for automation management

Fix: 1. Spend some time exploring the app to become familiar with its layout and features. 2. Look for any user guides or FAQs within the app tha... ⇲
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 what users are saying
Good experience
93.1%

Bad experience
5.2%

Neutral
1.7%

~ from our NLP analysis of 2,736 combined software ratings.

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 Private Data Windmill Air collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics