—— Run into issues on Principle Mirror? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the app: Close the app completely by swiping it away in the app switcher, then reopen it. This can clear temporary glitches. 2. C... ⇲
Fix: 1. Reinstall the font: Delete the non-system font from your device and reinstall it using a font management app or through the app that supp... ⇲
Fix: 1. Update the app: Ensure you are using the latest version of Principle Mirror, as updates often fix compatibility issues with new devices.... ⇲
Fix: 1. Check accessibility settings: Go to Settings > Accessibility > Touch > Back Tap and ensure that the three-finger tap is not conflicting w... ⇲
Fix: 1. Check layer settings: Ensure that the layer settings in the app are configured correctly. Look for any options related to layer visibilit... ⇲
Fix: 1. Familiarize with controls: Spend some time exploring the app’s interface to understand the controls better. 2. Check for tutorials: Look... ⇲
Fix: 1. Optimize file size: Reduce the size of the files you are working with by compressing images or simplifying animations. 2. Close other app... ⇲
Fix: 1. Check internet connection: Ensure you have a stable internet connection, as prototype previews may require it. 2. Restart the app: Close... ⇲
Fix: 1. Convert video files: Use a video conversion tool to convert your videos into a supported codec that maintains transparency. 2. Check app... ⇲
Fix: 1. Ensure both devices are updated: Check for updates on both the Mac and iPhone to ensure compatibility. 2. Sync settings: Make sure that a... ⇲
Fix: 1. Use an alternative device: If you need to test prototypes on a wearable, consider using a different device that supports the app. 2. Simu... ⇲
Fix: 1. Use mobile data: If you have a mobile data plan, you can enable it temporarily to download updates. Go to Settings > Cellular and enable... ⇲