—— Run into issues on Telecom Kz? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the app completely: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to vi... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test your internet speed using a speed tes... ⇲
Fix: 1. Download content for offline use: Check if the app has an option to download videos or content for offline viewing. Look for a download b... ⇲
Fix: 1. Update the app: Ensure you are using the latest version of the Telecom KZ app. Go to the App Store, tap on your profile icon, and check f... ⇲
Fix: 1. Use in-app help: Check if the Telecom KZ app has a help or support section within the app itself. This may provide FAQs or troubleshootin... ⇲
Fix: 1. Check notification settings: Go to Settings > Notifications > Telecom KZ and ensure that notifications are enabled. Adjust the settings t... ⇲
Fix: 1. Check system requirements: Visit the app's page on the App Store to see the minimum iOS version required. If your device is outdated, con... ⇲
Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. This can help you navigate... ⇲
Fix: 1. Explore settings: Go to the app settings to see if there are any options for customizing the interface or features. Sometimes, there are... ⇲
Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for the Telecom KZ app to save battery li... ⇲