fix problems on Aroma IoT [iphone]

—— Run into issues on Aroma IoT? Get help pending when official support gets back to you!

Aroma IoT

Info:

company: 建美王

: http://www.tonemy.cn

Chat with our AI-based Aroma IoT Support

🛠️ Common Aroma IoT Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot connect to WiFi

Fix: 1. Ensure that your WiFi network is functioning properly by checking if other devices can connect to it. 2. Restart your iPhone and your WiF... ⇲

Only connects via Bluetooth

Fix: 1. Ensure that your WiFi is enabled on your iPhone by going to Settings > Wi-Fi and toggling it on. 2. Check if the Aroma IoT app has the ne... ⇲

Network issue

Aroma IoT drops WiFi connection

Fix: 1. Check your WiFi signal strength; if it's weak, try moving closer to the router. 2. Restart the Aroma IoT app and see if it reconnects to... ⇲

Requires 2.4GHz Internet connection

Fix: 1. If your router supports dual-band (2.4GHz and 5GHz), ensure that your iPhone is connected to the 2.4GHz network. You can usually find thi... ⇲

Registration issue

Registration code not sent

Fix: 1. Check your spam or junk email folder to see if the registration code was sent there. 2. Ensure that you entered the correct email address... ⇲

Cell phone verification code issues

Fix: 1. Ensure that your phone number is entered correctly, including the country code. 2. Check if you have a stable cellular signal to receive... ⇲

Cannot set up password

Fix: 1. Ensure that you are following the password requirements (e.g., minimum length, special characters). 2. If the app is unresponsive during... ⇲

Limited functionality without registration

Fix: 1. If you are unable to register, ensure that you have a stable internet connection and that you are following the registration process corr... ⇲

Freezing issue

Aroma IoT is unresponsive

Fix: 1. Force close the app by swiping up from the bottom of the screen and swiping the Aroma IoT app off the screen. Then reopen the app. 2. Res... ⇲

Crashes issue

Aroma IoT crashes frequently

Fix: 1. Ensure that your iPhone is running the latest version of iOS by checking Settings > General > Software Update. 2. Clear the app's cache i... ⇲