fix problems on Piazza [iphone]

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Piazza
Info:
company: Piazza Technologies, Inc.
: https://piazza.com
: piazza.com
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Login issue

login issues with vague error messages

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. Try switching between Wi-Fi and cellular data to s... ⇲

constant logouts

Fix: 1. Check your app settings: Ensure that you have the 'Stay logged in' option enabled if available. 2. Clear app cache: Go to Settings > Gene... ⇲
 
Registration issue

authentication process is confusing

Fix: 1. Review the login instructions: Make sure you are following the correct steps for logging in, including any specific requirements for user... ⇲
 
Customization issue

editor lacks basic formatting options

Fix: 1. Use Markdown: Familiarize yourself with Markdown syntax, which may be supported in the editor for basic formatting like bold, italics, an... ⇲

no easy way to generate links to threads

Fix: 1. Manually copy the URL: If you can access the thread in a web browser, copy the URL from the address bar and share it manually. 2. Use the... ⇲

dark mode is missing

Fix: 1. Check for updates: Ensure you have the latest version of Piazza, as dark mode may be added in future updates. 2. Use system-wide dark mod... ⇲
 
Slow issue

long delays when selecting questions

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find Piazza, and select 'Offload App'. This can help improve performance. 2.... ⇲
 
UI issue

text entry box confusion when switching apps

Fix: 1. Use split view: If you are using an iPad, consider using split view to have Piazza and your other app open side by side, which may help w... ⇲

navigation is confusing

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout and features. This can help reduce co... ⇲

inability to see the number of good questions

Fix: 1. Check for filters: Look for any filtering options within the app that may allow you to sort or view questions based on quality or engagem... ⇲

keyboard issues in answer box

Fix: 1. Restart the app: Close Piazza completely and reopen it to see if the keyboard issue resolves itself. 2. Check keyboard settings: Go to Se... ⇲

overloads users with information

Fix: 1. Customize notifications: Go to Settings > Notifications > Piazza and adjust which notifications you want to receive to reduce information... ⇲
 
Bugs issue

inability to print PDF files directly

Fix: 1. Save the PDF to Files: Open the PDF in Piazza, tap the share icon, and select 'Save to Files'. From there, you can open it in a PDF viewe... ⇲

pasting text is broken

Fix: 1. Use a different method to paste: Instead of using the standard paste option, try long-pressing in the text box and selecting 'Paste' from... ⇲
 
Loading issue

random thread responses fail to load

Fix: 1. Refresh the app: Pull down on the screen to refresh the thread and see if the responses load. 2. Check your internet connection: Ensure y... ⇲
 
Crashes issue

Piazza exits without saving responses

Fix: 1. Save drafts frequently: Make it a habit to copy your text to a note-taking app or a text editor before submitting, especially for longer... ⇲
 
Notifications issue

notifications use iPhone text tone

Fix: 1. Change notification settings: Go to Settings > Notifications > Piazza and customize the alert tone to something more suitable for app not... ⇲
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 what users are saying
Bad experience
66.9%

Good experience
22.2%

Neutral
10.9%

~ from our NLP analysis of 257 combined software ratings.

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 Private Data Piazza collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content
    • Diagnostics