fix problems on SIB Mirror+ [iphone]

​

—— Run into issues on SIB Mirror+ ? Get help pending when official support gets back to you!

SIB Mirror+ : Mobile Banking
Info:
company: The South Indian Bank Ltd
: https://www.southindianbank.com/content/viewContentLvl1.aspx?linkIdLvl2=20&linkId=20
: www.southindianbank.com
Chat with our AI-based SIB Mirror+ Support
   Hello! How can I assist you?  

characters left:
 
UI issue

Captcha difficult on small screens

Fix: Try zooming in on the captcha by using a pinch gesture on the screen. This can help make the text or images clearer and easier to read. OR... ⇲
 
Audio issue

Voice option not functional

Fix: Check if your device's microphone is enabled for the app. Go to 'Settings' > 'Privacy' > 'Microphone' and ensure that the app has permission... ⇲
 
Login issue

Frequent login required for account summary

Fix: Check the app settings for any session timeout settings. If available, adjust the timeout duration to a longer period if possible. OR Ens... ⇲

Session timeout error

Fix: If you are experiencing session timeouts frequently, try to avoid switching between apps while using the banking app, as this can sometimes... ⇲
 
Registration issue

MPIN registration issues

Fix: Ensure that you are following the correct steps for MPIN registration. Double-check the requirements for the MPIN, such as length and charac... ⇲

Registration prompts after already registering

Fix: Log out of the app and log back in to refresh your session. This can sometimes clear up any glitches related to registration prompts. OR... ⇲
 
Messages issue

Incorrect OTP messages

Fix: Ensure that your phone number is correctly registered with the bank. You can verify this by checking your profile settings in the app. OR... ⇲
 
Account issue

Lost added beneficiaries

Fix: Check if the app has a 'Beneficiaries' section under your account settings. Sometimes, beneficiaries may be hidden or require re-adding due... ⇲

Beneficiaries not showing

Fix: Check if there is a filter applied in the beneficiaries section that may be hiding them. Look for any filter options and reset them to show... ⇲
 
Support issue

Poor customer service response

Fix: Utilize any in-app support features, such as FAQs or chat support, which may provide quicker responses than traditional customer service cha... ⇲
 
Crashes issue

SIB Mirror+ crashing after update

Fix: Try restarting your device after the update, as this can help clear any temporary issues that may cause the app to crash. OR If the app c... ⇲
 
Compatibility issue

UPI not working on iPhone 6

Fix: Ensure that your iPhone 6 is running the latest version of iOS that it supports. Go to 'Settings' > 'General' > 'Software Update' to check f... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
50.0%

Bad experience
37.5%

Neutral
12.5%

~ from our NLP analysis of 56 combined software ratings.

 Switch to these Alternatives:
Canara ai1- Mobile Banking App
CSBMobile+
YONO SBI:Banking and Lifestyle
Canara ePassbook
SBI Card
Lulu Money- Money Transfer App
KSFE Power
Fi Money: Open Account Online
Geojit Flip Stock Trading App
IDFC FIRST Bank: MobileBanking

 Private Data SIB Mirror+ collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics