fix problems on Mahana IBS [iphone]

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—— Run into issues on Mahana IBS? Get help pending when official support gets back to you!

Mahana IBS: Treatment & Relief
Info:
company: Mahana Therapeutics, Inc.
: https://www.mahana.com/contact
: mahana.com
Chat with our AI-based Mahana IBS Support
   Hello! How can I assist you?  

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Screen issue

Mahana IBS provides black screen on opening

Fix: Force close the app and reopen it. Swipe up from the bottom of the screen (or double-click the home button) to see all open apps, then swipe... ⇲
 
Downloads issue

Mahana IBS fails to open after multiple downloads

Fix: Check for sufficient storage space on your device. Go to 'Settings' > 'General' > 'iPhone Storage' to see if you have enough space. If not,... ⇲
 
Account issue

Limited access period of 3 months

Fix: Plan your usage accordingly. If you know you will need the app beyond three months, consider setting reminders to renew your access before t... ⇲

No email confirmation for account

Fix: Check your spam or junk email folder. Sometimes, confirmation emails can be filtered into these folders. If you find it there, mark it as 'N... ⇲
 
Support issue

Inability to report problems

Fix: Use the app's feedback feature if available. Look for a 'Help' or 'Feedback' section within the app where you can submit your issues directl... ⇲

No response from support after multiple inquiries

Fix: Try different methods of contacting support. If you initially emailed them, consider reaching out via social media or any available chat fea... ⇲
 
Registration issue

Requires insurance prescription card for setup

Fix: Contact your healthcare provider to obtain a digital copy of your prescription card. Many providers can send this via email or provide it th... ⇲

Access code required from doctor

Fix: Reach out to your healthcare provider to request the access code. They should be able to provide it to you directly, either during your appo... ⇲
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 what users are saying
Good experience
90.3%

Bad experience
5.0%

Neutral
4.7%

~ from our NLP analysis of 580 combined software ratings.

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 Private Data Mahana IBS collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • Usage Data
    • Diagnostics