fix problems on Park Community CU [iphone]

​

—— Run into issues on Park Community CU ? Get help pending when official support gets back to you!

Park Community CU Mobile
Info:
company: Park Community Credit Union
: https://www.parkcommunity.com/services/mobile-banking/
: www.parkcommunity.com
Chat with our AI-based Park Community CU Support
   Hello! How can I assist you?  

characters left:
 
Camera issue

Remote deposit fails to recognize checks

Fix: Ensure that you are taking clear pictures of the checks. Make sure the check is flat, well-lit, and that all four corners are visible in the... ⇲

Mobile deposit fails on back picture

Fix: Ensure that the back of the check is properly endorsed and that you are taking a clear picture with good lighting. Make sure the entire back... ⇲
 
UI issue

Takes up too much screen space

Fix: Check your device settings to see if you can adjust the display settings or zoom level. You can also try rotating your device to landscape m... ⇲

Not user friendly

Fix: Familiarize yourself with the app by exploring all its features and settings. You can also look for online tutorials or user guides that can... ⇲

Unrecognizable app icon

Fix: Try deleting the app and reinstalling it from the App Store. This can sometimes resolve issues with the app icon not displaying correctly.... ⇲
 
Network issue

System offline messages

Fix: Check your internet connection to ensure you are connected to Wi-Fi or have a strong cellular signal. If the issue persists, try restarting... ⇲
 
Loading issue

Quick balances won't load

Fix: Ensure that you have a stable internet connection. If the quick balance feature is still not loading, try logging out of the app and logging... ⇲
 
Payments issue

Cannot use external banking account for payments

Fix: Check if the app has an option to link external accounts in the settings. If not, you may need to use the external bank's app or website to... ⇲
 
Customization issue

Color scheme is unappealing

Fix: Unfortunately, if the app does not allow customization of the color scheme, you may need to adapt to it. However, you can provide feedback t... ⇲
 
Login issue

Face ID not working

Fix: Ensure that Face ID is enabled for the app in your device settings. Go to Settings > Face ID & Passcode, and make sure the app is listed und... ⇲

No support for multiple logins

Fix: If you need to access multiple accounts, consider using a password manager that can securely store and autofill your login credentials for d... ⇲

Locked out with non-functional password reset

Fix: If you are locked out, try using the 'Forgot Password' feature again, ensuring that you are entering the correct email or phone number assoc... ⇲
 
Support issue

Poor customer service

Fix: If you are experiencing issues with customer service, consider using alternative communication methods such as email or social media to reac... ⇲
 
Security issue

Frequent password changes required

Fix: To manage frequent password changes, consider using a password manager to securely store and generate strong passwords, making it easier to... ⇲
 
Freezing issue

Park Community CU freezes during login

Fix: Try clearing the app's cache by going to your device settings, finding the app, and selecting 'Clear Cache' if available. If not, try uninst... ⇲
 
Crashes issue

Park Community CU closes after logging in

Fix: If the app closes unexpectedly, try restarting your device to clear any temporary glitches. Also, check for app updates in the App Store.... ⇲
 
Settings issue

Print option for statements is gone

Fix: If the print option is missing, try accessing your statements through the web version of the bank's services, as they may still offer printi... ⇲

Face ID options unavailable

Fix: Check your device settings to ensure that Face ID is enabled for the app. Go to Settings > Face ID & Passcode, and make sure the app is list... ⇲
 
Account issue

Inconsistent access to account after upgrade

Fix: If you are experiencing inconsistent access, try logging out of the app and logging back in. Also, check for any updates to the app that may... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
67.6%

Good experience
23.5%

Neutral
8.8%

~ from our NLP analysis of 34 combined software ratings.

 Switch to these Alternatives:
L&N FCU Mobile
Stock Yards Bank Mobile
Commonwealth CU Go Mobile
Republic Bank Mobile App
CardValet
Abound Credit Union
Whitaker Bank Mobile
Class Act Federal Credit Union
UKFCU
Autotruck Financial

 Private Data Park Community CU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics