fix problems on CycleTrader [iphone]

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—— Run into issues on CycleTrader? Get help pending when official support gets back to you!

CycleTrader: Shop Motorcycles
Info:
company: Trader Interactive, LLC
: http://www.cycletrader.com/research/about
: www.cycletrader.com
Chat with our AI-based CycleTrader Support
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Loading issue

Images do not load properly

Fix: 1. Check your internet connection to ensure you have a stable Wi-Fi or cellular data connection. 2. If the connection is weak, try switching... ⇲
 
Customization issue

Cannot zoom in on photos

Fix: 1. Tap and hold on the image to see if a zoom option appears. 2. If not, try using a pinch gesture to zoom in. 3. If the app does not suppor... ⇲

Limited filtering options

Fix: 1. Use the search bar to input specific criteria that may not be available in the filters. 2. Combine multiple search terms to narrow down r... ⇲

No option to filter by color

Fix: 1. Use the search bar to manually input the color you are looking for along with other search criteria. 2. Check if there are any updates to... ⇲

Limited mileage filter

Fix: 1. Use the search bar to manually input mileage criteria along with other search terms. 2. Check for any updates in the app that may expand... ⇲

Inability to input specific price ranges

Fix: 1. Use the search bar to manually input price ranges along with other search criteria. 2. Check for any updates in the app that may add this... ⇲
 
Search issue

Search function returns irrelevant results

Fix: 1. Use specific keywords related to your search, such as the make and model of the motorcycle. 2. Try using quotation marks around phrases t... ⇲

Location-based search does not work

Fix: 1. Ensure that location services are enabled for the app by going to Settings > Privacy > Location Services and selecting CycleTrader. 2. Re... ⇲
 
Ads issue

Ads interrupt browsing experience

Fix: 1. Check if there is an option in the app settings to reduce or disable ads. 2. If ads are intrusive, consider using an ad-blocking app or b... ⇲
 
Account issue

Inability to access saved listings

Fix: 1. Ensure you are logged into your account. If not, log in and check if your saved listings appear. 2. If you are logged in and still cannot... ⇲
 
Video issue

Poor image quality

Fix: 1. Check your internet connection to ensure images are loading properly. 2. If the images are still low quality, try refreshing the app or r... ⇲
 
Slow issue

Slow initialization process

Fix: 1. Close other apps running in the background to free up resources. 2. Restart your iPhone to clear any temporary issues affecting performan... ⇲
 
Syncing issue

Inconsistent data synchronization with dealers

Fix: 1. Ensure you have a stable internet connection while using the app. 2. Try refreshing the app or logging out and back in to see if the data... ⇲
 
Security issue

No firewall against scams

Fix: 1. Be cautious and verify listings by checking dealer reviews and ratings. 2. Report any suspicious listings directly through the app if pos... ⇲

Inability to report suspicious numbers

Fix: 1. Take screenshots of any suspicious listings or numbers and save them for your records. 2. Report these numbers to local authorities or co... ⇲
 
UI issue

Difficult to navigate dealer listings

Fix: 1. Use the search and filter options to narrow down your results to specific dealers or types of motorcycles. 2. Familiarize yourself with t... ⇲

Poor user interface design

Fix: 1. Familiarize yourself with the app layout and features to improve your navigation experience. 2. Provide feedback through the app regardin... ⇲
 
Support issue

Unresponsive customer service

Fix: 1. Check the app for any FAQs or help sections that may address your concerns. 2. Try reaching out through social media channels if availabl... ⇲
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 what users are saying
Good experience
95.0%

Neutral
2.7%

Bad experience
2.3%

~ from our NLP analysis of 18,990 combined software ratings.

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 Private Data CycleTrader collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics