fix problems on EthioDirect [iphone]

—— Run into issues on EthioDirect? Get help pending when official support gets back to you!

EthioDirect

Info:

company: Commercial Bank of Ethiopia

: https://combanketh.et/en/contact

Chat with our AI-based EthioDirect Support

🛠️ Common EthioDirect Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

transaction fails for no reason

Fix: 1. Check your internet connection: Ensure that you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the iss... ⇲

no option to save payment method

Fix: 1. Use a password manager: Consider using a password manager app to securely store your payment information. This way, you can easily access... ⇲

Compatibility issue

does not recognize US phone numbers

Fix: 1. Check the format: Ensure you are entering the US phone number in the correct format, including the country code (+1). 2. Use an alternat... ⇲

EthioDirect does not accept non-Ethiopian phone numbers

Fix: 1. Use an Ethiopian number: If you have access to an Ethiopian phone number, use that for registration or transactions. 2. Check for update... ⇲

Payments issue

no option for transaction completion check

Fix: 1. Keep a record: Manually note down transaction details such as date, amount, and recipient. This can help you track your transactions. 2.... ⇲

rejects multiple cards

Fix: 1. Verify card details: Double-check that the card number, expiration date, and CVV are entered correctly. 2. Contact your bank: Sometimes,... ⇲

Account issue

cannot reset password

Fix: 1. Use the 'Forgot Password' feature: On the login screen, tap 'Forgot Password' and follow the prompts to reset your password. Ensure you h... ⇲

EthioDirect red flags valid addresses

Fix: 1. Double-check address format: Ensure that the address is entered in the correct format, including street number, street name, city, state,... ⇲

Registration issue