fix problems on Local 10 [iphone]

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—— Run into issues on Local 10? Get help pending when official support gets back to you!

Local 10 - WPLG Miami
Info:
company: Graham Media Group, Inc
: http://www.local10.com/contact
: www.local10.com
Chat with our AI-based Local 10 Support
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Ads issue

Frequent pop-up ads interrupt user experience

Fix: 1. Check if the app has a premium version that offers an ad-free experience. If so, consider upgrading. 2. Try using the app during off-pea... ⇲

Repetitive commercials play back-to-back

Fix: 1. If the app has a premium version, consider upgrading to avoid repetitive ads. 2. Try closing and reopening the app to see if the ad cycl... ⇲

Auto-play video ads start unexpectedly

Fix: 1. Check the app settings for any options related to auto-play videos and disable them if available. 2. If there are no settings available,... ⇲
 
Subtitles issue

Closed captions appear unexpectedly with no removal option

Fix: 1. Check the app settings for any options related to captions or subtitles. Look for a toggle to turn them off. 2. If there are no settings... ⇲
 
Loading issue

Local 10 struggles to open and connect

Fix: 1. Restart your iPhone to clear any temporary glitches. Hold the power button and slide to power off, then turn it back on. 2. Ensure you h... ⇲
 
Notifications issue

Notifications disappear too quickly

Fix: 1. Check your notification settings for the app. Go to Settings > Notifications > Local 10 and ensure that 'Show Previews' is set to 'Always... ⇲

Too many notifications for regular news

Fix: 1. Adjust your notification settings for the app. Go to Settings > Notifications > Local 10 and customize which notifications you want to re... ⇲
 
UI issue

Widget shows outdated stories

Fix: 1. Remove the widget and re-add it to refresh the content. Press and hold the widget, tap 'Remove Widget', then go to the widget gallery to... ⇲
 
Freezing issue

Local 10 gets stuck on one news cycle

Fix: 1. Try refreshing the app by pulling down on the screen to reload the content. 2. Close the app completely by double-tapping the home butto... ⇲
 
Bugs issue

Local 10 becomes cumbersome and exploitative

Fix: 1. Review your app settings to see if there are options to limit ads or notifications. 2. Consider using the app during off-peak hours when... ⇲
 
Video issue

Inconsistent video playback requiring app reinstallation

Fix: 1. Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update and install any available updates. 2... ⇲
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 what users are saying
Good experience
95.6%

Neutral
2.2%

Bad experience
2.2%

~ from our NLP analysis of 26,610 combined software ratings.

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 Private Data Local 10 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics