fix problems on The Press-Enterprise E-Edition [iphone]

—— Run into issues on The Press-Enterprise E-Edition? Get help pending when official support gets back to you!

The Press-Enterprise e-Edition

Info:

company: Los Angeles Newspaper Group

: http://www.pe.com/sections/help/

: pe-ca.newsmemory.com

Chat with our AI-based The Press-Enterprise e-Edition Support

🛠️ Common The Press-Enterprise e-Edition Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Full-page Special Interest stories are difficult to read on mobile devices

Fix: Try zooming in on the article by using a pinch gesture. Place two fingers on the screen and move them apart to enlarge the content. This can... ⇲

New version is buggy and not an improvement

Fix: Check for any available updates for the app in the App Store. Developers often release patches to fix bugs in newer versions. Go to the App... ⇲

Customization issue

Single tap to read an article option is removed

Fix: Look for a 'Settings' or 'Preferences' menu within the app. Sometimes, features can be toggled on or off. If the single tap option is not av... ⇲

Font size is too small

Fix: Look for a 'Text Size' or 'Font Size' option in the app settings. Many apps allow you to adjust the font size for better readability. OR... ⇲

UI issue

Double tapping does not frame article correctly

Fix: Instead of double-tapping, try using the pinch-to-zoom gesture to adjust the view of the article. This can help you frame the article better... ⇲

Header bar covers content after returning to page view

Fix: Try swiping down on the screen to refresh the page. This can sometimes reposition the header bar and clear any overlap with the content. O... ⇲

Page moves around when enlarging print

Fix: Try using the 'Lock Orientation' feature on your device. This can help stabilize the view when zooming in on text. You can enable this by sw... ⇲

Arrows for navigation are quirky and sometimes unresponsive

Fix: Try tapping the arrows more gently or using a different part of your finger to see if that improves responsiveness. Sometimes, the sensitivi... ⇲

Bugs issue

Red color of articles remains after closing

Fix: Check the app settings for any options related to theme or color settings. Changing the theme may reset the color display of articles. OR... ⇲

The Press-Enterprise e-Edition sometimes fails to navigate to today's paper

Fix: Check if there is a 'Home' or 'Today's Paper' button within the app. If it fails to load, try refreshing the page by pulling down on the scr... ⇲

Network issue

Problems accessing the newspaper intermittently

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and mobile data to see if the issue persists. If using Wi-Fi, co... ⇲

Have a specific Problem? Resolve Your Issue below:

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Private Data The Press-Enterprise e-Edition collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
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