fix problems on CVS Specialty [iphone]

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—— Run into issues on CVS Specialty? Get help pending when official support gets back to you!

CVS Specialty
Info:
company: CVS Pharmacy
: https://www.cvsspecialty.com
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Bugs issue

Cannot add supplementary items to orders

Fix: 1. Ensure you are logged into your account in the CVS Specialty app. 2. Start a new order and look for an option to add items. 3. If you can... ⇲

Error messages during order placement

Fix: 1. Before placing an order, ensure that all required fields are filled out correctly. 2. Check your internet connection to ensure it is stab... ⇲

Requires phone calls despite app functionality

Fix: 1. Review the app for any features that may not be fully functional, such as order tracking or customer support. 2. If you encounter issues,... ⇲
 
Registration issue

Account creation issues

Fix: 1. Ensure you are using a valid email address and that it is not already associated with an existing account. 2. Check that your password me... ⇲
 
Updates issue

Inaccurate order status updates

Fix: 1. Refresh the app by pulling down on the order status page to see if the information updates. 2. Check your internet connection to ensure i... ⇲

Inconsistent delivery tracking

Fix: 1. Refresh the app to see if the tracking information updates. 2. Check your internet connection to ensure it is stable, as poor connectivit... ⇲
 
Support issue

Long hold times for customer service

Fix: 1. Try using the app's chat feature, if available, for quicker responses. 2. Check the app for any FAQs or troubleshooting guides that may r... ⇲

Support tickets not followed up

Fix: 1. Keep a record of your support ticket numbers and any correspondence. 2. If you do not receive a follow-up, try resubmitting your ticket t... ⇲
 
Login issue

CVS Specialty logs out frequently

Fix: 1. Check your app settings to see if there is an option for session timeout or auto-logoff. 2. Ensure that your iPhone's software is up to d... ⇲

CVS Specialty does not remember passwords

Fix: 1. Ensure that you have the 'Remember Me' option checked when logging in. 2. Check your iPhone's Settings > Passwords to see if the app is s... ⇲
 
Notifications issue

Notifications do not work consistently

Fix: 1. Go to your iPhone's Settings > Notifications > CVS Specialty and ensure that notifications are enabled. 2. Check if 'Allow Notifications'... ⇲
 
Loading issue

Loading issues prevent viewing orders

Fix: 1. Check your internet connection to ensure it is stable. 2. Try closing the app and reopening it to refresh the loading process. 3. If the... ⇲
 
Compatibility issue

Limited medication ordering through the app

Fix: 1. Review the app's medication list to see if the items you need are available. 2. If certain medications are not listed, check if they can... ⇲

CVS Specialty does not function on multiple devices

Fix: 1. Ensure that you are logged into the same account on both devices. 2. Check for any app updates on both devices and install them if availa... ⇲
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 what users are saying
Good experience
89.2%

Bad experience
8.6%

Neutral
2.3%

~ from our NLP analysis of 1,817 combined software ratings.

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 Private Data CVS Specialty collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Sensitive Info
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics